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FT Customer Support Advocate - Work From Home

Company: Brightwheel
Location: College Park
Posted on: May 6, 2021

Job Description:

[Customer Service / Remote] - Anywhere in U.S. / Competitive pay - As a Customer Support Advocate you'll: Educate customers about the Brightwheel product; Use strong critical thinking and troubleshooting abilities to correctly identify-investigate-and-resolve technical or usage issues; Communicate clear and concise instructions via email and phone to all user types: Teachers-Administrators-and-Parents; Help develop and improve internal processes; Work cross-functionally on projects with other teams to improve the overall customer experience...Hiring Fast > >

Keywords: Brightwheel, Washington DC , FT Customer Support Advocate - Work From Home, Other , College Park, DC

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