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UX Lead

Company: Lever
Location: Washington
Posted on: April 10, 2021

Job Description:

U.Group is an advanced technology and creative design company radically focused on using customer-centric innovation to create new opportunities in the public and private sectors. Working collaboratively out of offices in Arlington, VA, Washington, DC, Portland, OR, and in the heart of the action at client sites-U.Group delivers best-in-class digital services, powerful data platforms, augmented reality solutions, integrated marketing strategies, bundled services, and more. To learn more, visit--www.U.Group . Role Summary-- As a User Experience (UX) Design Lead for U.Group , you will drive research activities, derive insights, generate concepts, communicate those concepts visually, and work with developers and product managers to build and test them. You will work on cross-functional teams of experts in design, product strategy, technical architecture, software engineering and data science to deliver digital products and services for clients. You'll create customer journey maps and user flows, sitemaps and wireframes, conduct usability testing, and lead client workshops, all of which will require a combination of technical skills and communication skills.-- UX Design Leads should have deep strength in design research (both generative and evaluative). No one can be equally expert at everything, but in addition to design research, we do expect strong craft skills, confidence, and sophistication in at least one of the following areas: interaction design, service design, and information architecture. Besides building useful and usable digital services, part of your job will be helping our teams and clients improve their user-centered design practice, and helping teams without those practices get started. You'll foster best practices in user-centered design within U.Group and our clients through advocacy and coaching.-- Key Objectives-- Objective #1: You will be the technical and craft leader supporting the delivery of a critical project for one of our clients.

  • Collaborate on cross-functional teams guiding them towards a strategic vision for large scale, cloud-based applications.
  • Participate in planning and conducting thoughtful and ethical user research.
  • Use modern interaction design patterns and best practices, understanding that there are exceptions to every rule.
  • Generate innovative, high-level product strategies as well as the practical project steps and considerations to get there.
  • Support collaborative decision making by telling compelling stories drawn from research that illustrate the pros and cons of various options.
  • Deliver whatever's needed to guide development - this could include wireframes, sitemaps, flowcharts, storyboards, user stories, or user personas. Objective #2: You will advance UX practice across your client and our teams.
    • Clealy communicate user-centered methods and their value to non-designers.
    • Mentor and coach colleagues and partners who are taking on new tasks and roles within design and research.
    • Share knowledge, techniques, tools, patterns, and expert advice with colleagues, partners, and clients.
    • Apply user-centered perspectives and processes to everything we do, including internal projects. Specialized Experience
      • Due to the contract requirements, only U.S. citizens are eligible for this position.
      • Location: Position is located at U Group HQ in Arlington, Virginia
      • A total of 8-10 years UX design experience working on high performance technical products or services
      • At least 3-5 years of your UX design experience spent working on large scale, cloud-based applications using Amazon Web Services (AWS)
      • Experience facilitating and coordinating workshops or working groups for impact mapping, design thinking, service/technical architecture.
      • A Bachelor's degree in a technical or design field including Computer Science, Interaction Design, Visual Design, Communications, etc.
      • Business Analysts and UX/UI Designers shall have the ability to perform, but not limited to impact mapping, design-thinking, and facilitate/coordinate business architecture working groups. We encourage our colleagues to lead balanced lives. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, flexible spending, 20 days paid time off, and paid holidays. We also offer: Flex Time and Remote Work Options Fitness Reimbursement Transit/parking subsidy program Parental Leave Policy Professional Development Program 401(k) with Company Match EQUAL EMPLOYMENT OPPORTUNITY - Our policy is to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. U.Group shall abide by the requirements of 41 CFR ---- 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and individuals with disabilities.

Keywords: Lever, Washington DC , UX Lead, Other , Washington, DC

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