Design Strategist, Mid

Company: Booz Allen Hamilton
Location: Mc Lean
Posted on: April 10, 2021

Job Description:

Collaborate with clients and interdisciplinary teams to uncover possibilities, define actionable insights, and identify opportunities for furthering the client's mission. Apply expertise in human-centered design to rapidly research, design, and prototype new service and digital experiences and lead ethnographic research and contextual design investigations to comprehend behaviors, pain points, needs, and aspirations. Drive synthesis and insight generation with an emphasis on collaboration and effective group facilitation. Provide systems-level thi nk ing to dissect and interpret the entire ecosystem of a product, service, or system and introduce creative solutions that harmonize people, te chn ology, and b us iness needs. Communicate, envision, and contribute to design deliverables, including ideas, service models, c us tomer journeys, scenarios, personas, system maps, infographics, and artifacts to support a client mission. Provide human-centered planning to develop new b us iness models and change management approaches, develop strategic roadmaps, define requirements, outline processes, and generate b us iness cases to support work stream objectives. C ond uct qualitative and quantitative methods of evaluation and contribute to thought leadership in the fields of service design and design thi nk ing. Basic Qualifications: -Experience with service design, design thi nk ing, design research, b us iness design, or c us tomer experience strategy -Experience with supporting client-facing projects -Experience with working on an end-to-end service design project -Experience with us ing facilitation te chn iques in different environments -Experience with ethnographic fieldwork, generative research, and making sense of qualitative and quantitative data -Experience with creating implementation plans for service and digital solutions -Experience with client negotiation and setting expectations against real world limitations -Ability to obtain a security clearance -BA or BS degree Additional Qualifications: -Experience with prototyping, including sketching or us ing tools, such as Adobe InDesign, Photoshop, Ill us trator, Omnigraffle, or Visio -Experience with Ill us tration work or creative visualization and communication of data from generative research, insights, and findings -Ability to submit a portfolio -MA or MS degree Clearance:Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. We're an EOE that empowers our people-no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or other protected characteristic-to fearlessly drive change. At Booz Allen, we believe that your talents are the gateway to tomorrow.?Working at the?leading-edge?of artificial intelligence, data science, digital transformation, cybersecurity, engineering, and health and science, we uncover?and?solve the emerging challenges of our time.?Ours is a culture of innovation, rooted in?a collective?desire to make a lasting impact that you will realize. The?skills you'll bring to our?team,?coupled?with the?unparalleled?missions you'll serve, will shift the way the world works and lead us into the future. Change is?within reach-and it all starts with you. If you are an individual with a disability and would like to request a reasonable workplace accommodation for any part of our employment process, please send an email to disability-accommodations@bah.com . Please indicate the specifics of the assistance needed. This option is reserved only for individuals who are requesting a reasonable workplace accommodation. It is not intended for other purposes or inquiries. We're an EOE that empowers our people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status or other protected characteristic to fearlessly drive change.

Keywords: Booz Allen Hamilton, Washington DC , Design Strategist, Mid, Other , Mc Lean, DC