Customer Relations Specialist
Company: Leidos
Location: Washington
Posted on: April 10, 2021
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Job Description:
Job #: R-00050178
Location: Washington, DC
Category: Customer Support
Schedule (FT/PT): Full Time
Travel Required: No
Shift: Day
Potential for Telework: No
Clearance: Secret
Referral Eligibility : Eligible
Group: Defense Description Job Description:The Defense Group at
Leidos currently has an opening for a Customer Relations Specialist
at the Pentagon in Washington D.C.Job Summary:
The AFNCR IT Services program provides support services for
information systems for Headquarters Air Force (HAF), Air Force
District of Washington (AFDW), Office of the Secretary of Defense
(OSD), Joint Chiefs of Staff, and other Air Force activities within
the AFNCR, missions to include the Pentagon, Joint Base Andrews
(JBA), Joint Base Anacostia-Bolling (JBAB), and other locations,
leased spaces, and alternate sites. The major support areas
required are: IT Operations and Maintenance; Plans, Projects, and
Engineering (PP&E); and National Military Command Center
(NMCC). The senior leaders and national defense missions that are
supported require that the AFNCR operations never fail, resulting
in a fast-paced, challenging, but also rewarding environment.The
Customer Relations Manager will be the primary interface between
customers and the Program Management team. He/she will be
responsible for managing customer service, meeting customer service
performance requirements and developing processes and procedures to
improve performance.Primary Responsibilities: Responsible for
Customer Relations in the national Capital Region to include the
below list.
Keywords: Leidos, Washington DC , Customer Relations Specialist, Other , Washington, DC
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