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Housekeeping Supervisor

Company: The Banneker
Location: Washington
Posted on: April 10, 2021

Job Description:

Housekeeping Supervisor

Competitive + Benefits

The Banneker Hotel, Washington 20036

We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 18 properties and have ambitious development and growth plans.

Our mission is to go beyond 'hospitality' by creating memorable experiences and lasting connections with our guests.

It's our uncompromising passion for outstanding service that makes us who we are. At the core of this philosophy is our people.

Our culture runs on passion, enthusiasm and fun " we love what we do!
We set the bar high and we are relentless in our pursuit to 're-define hospitality'.

Benefits Package


-Competitive Salary
-Team Member Hotel Discount Program
-Uniforms Provided
-Benefits " Health, Dental, Vision, Life Insurance, and other supplemental options
-Paid PTO beginning after ninety (90) days of employment
-401K after six (6) months of employment with employer matching
-Team Member Awards and Recognition programs throughout the year
-Food and Beverage Discounts
-Tuition Reimbursement

POSITION PROFILE:

The Housekeeping Supervisor supervises the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.

ESSENTIAL JOB FUNCTION:

Supervise the housekeeping staff; providing open communications, training, coach and counsel and provide performance feedback to ensure maximum efficiency.
Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, LSOPs and SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
Respond to guest requests, concerns and problems to ensure guest satisfaction.
Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.
Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
May assist the evening staff in the performance of duties to include: cleaning of lobby, turndown service, trash removal.
Perform special projects and other responsibilities as assigned. Participate in hotel committees and task force assignments.

DESIRED SKILLS AND QUALIFICATIONS:

Education: High school diploma or equivalent experience.

Experience: One to two years of employment in a related position with this company or other organization(s).

Skills and Abilities: Requires working knowledge of Housekeeping and the hotel's services, policies and operations. Working knowledge is generally learned on-the-job. Communicate information and hotel services to management, staff and guests.

Relaxed, Refined Sophistication in Residential DC. Bridging the best of DC's storied historic highlights and leafy residential neighborhoods, the Kimpton Banneker Hotel has one of the most enviable addresses in the District " on a tree-lined avenue with a view straight down 16th Street NW of the White House. A blend of cool minimalism and warm tones, the Banneker's design offers homey comfort with a side of provocative art. Find the heartbeat of the hotel in its dining venues: the ground-floor French bistro, serving local flavors in a timeless setting, promises to buzz day and night, while upstairs, a sophisticated indoor/outdoor rooftop bar will encourage spontaneous connections under the stars while offering unfettered views of the landmarks that make the city so iconic.

Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

Keywords: The Banneker, Washington DC , Housekeeping Supervisor, Other , Washington, DC

Click here to apply!

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