Acct Exec 3, Entrp Direct Sales (Stratg)
Posted on: February 25, 2021
Job SummaryResponsible for the sales strategy of Comcast High
Capacity Ethernet Networks, Internet, Video and Voice-based
services to Government, Education and Medical institutions (G.E.M.)
as well as complex enterprise customers. Works as part of a team to
drive sales by focusing on acquisition, development and management
of strategic prospective clients in designated territories. Designs
and delivers live sales presentations to prospective strategic
clients, develops relationships with clients and the community and
positions the Comcast brand as key components of the sales
strategy, in keeping with Comcast's touchstones. Has in-depth
experience, knowledge and skills in own discipline. Usually
determines own work priorities. Acts as a resource for colleagues
with less experience.Job DescriptionCore Responsibilities
- Creates and delivers face-to-face sales presentations to
strategic prospective clients that demonstrate knowledge of the
latest Comcast products and services. Sells with goals of exceeding
departmental financial and unit targets. Stays abreast of
competitive landscape and emerging technologies to best position
Comcast Business Services in the marketplace.
- Develops the strategy of the sales territory, including
identifying strategic partnerships, planning the development of a
territory and cultivating of local partnerships and organizational
affiliations. Actively researches and generates new leads with
targeted businesses through various prospecting activities,
including cold calling, canvassing, customer referrals and partner
relationships. Actively seeks ways to promote and position the
Comcast brand within territory.
- Retains customer base by delivering on the Comcast credo,
ensuring a superior customer experience. Maintains and builds
customer relationship to drive customer retention. Works with
internal teams to ensure operational efficiencies and service
levels meet and exceed customer expectations through strong
customer service orientation with excellent follow up skills.
- Maintains accurate and quality sales records and prepares sales
and activity reports as required.
- Attends out-of-the-office meeting with customers on a regular
basis and demonstrates excellent verbal and written skills and
skill presenting, persuading and negotiating.
- Demonstrates some knowledge of Network Design, MAN technologies
& designs including DSx, OC-x, WDM, Ethernet, Internet
Technologies, Functionality & Services, Voice Network Technologies
(including VoIP), Data Networking Technologies, Functionality &
Services (LAN, MAN, WAN, VPN), Networking Protocols (with an
emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice &
data), Business Continuity/Disaster Recovery concepts and E-rate
Contracting Processes and Procedures.
- Consistent exercise of independent judgment and discretion in
matters of significance.
- Regular, consistent and punctual attendance. Must be able to
work nights and weekends, variable schedule(s) and overtime as
- Other duties and responsibilities as assigned.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines
for how you do your job.
- Own the customer experience - think and act in ways that put
our customers first, give them seamless digital options at every
touchpoint, and make them promoters of our products and
- Know your stuff - be enthusiastic learners, users and advocates
of our game-changing technology, products and services, especially
our digital tools and experiences.
- Win as a team - make big things happen by working together and
being open to new ideas.
- Be an active part of the Net Promoter System - a way of working
that brings more employee and customer feedback into the company -
by joining huddles, making call backs and helping us elevate
opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and
- This information has been designed to indicate the general
nature and level of work performed by employees in this role. It is
not designed to contain or be interpreted as a comprehensive
inventory of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT
employer.EducationBachelor's DegreeRelevant Work Experience5-7
YearsBase pay is one part of the Total Rewards that Comcast
provides to compensate and recognize employees for their work. Most
sales positions are eligible for a Commission under the terms of an
applicable plan, while most non-sales positions are eligible for a
Bonus. Additionally, Comcast provides best-in-class Benefits. We
believe that benefits should connect you to the support you need
when it matters most, and should help you care for those who matter
most. That s why we provide an array of options, expert guidance
and always-on tools, that are personalized to meet the needs of
your reality to help support you physically, financially and
emotionally through the big milestones and in your everyday life.
Please visit the on our careers site for more details.
Keywords: Comcast, Washington DC , Acct Exec 3, Entrp Direct Sales (Stratg), Other , Washington, DC
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