Yardi Support Specialist

Company: Fairstead
Location: Chevy Chase
Posted on: February 26, 2021

Job Description:

Fairstead is a vertically integrated real estate company specializing in affordable and mixed-income housing. Since 2014, Fairstead has acquired and/or developed more than $4 Billion of multifamily property across the country, and today owns a portfolio of over 12,500 apartments in 15 states. The company's comprehensive platform provides hands-on expertise across all multifamily disciplines, including acquisitions, development, design and construction, energy and sustainability, property management and social services.Fairstead's primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel "Right at Home." We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator. Fairstead provides hands-on expertise across all multifamily disciplines, including acquisitions, development, design, construction, energy, sustainability, property management and social services.With a long-term commitment to its residents, communities, and partners, the Fairstead team stands out by* Listening to and understanding the needs of its residents, communities, partners, and stakeholders alike* Developing and preserving high quality affordable housing in an innovative and sustainable fashion* Creating a positive social and environmental impact within the properties and communities it servesFairstead's Core Values* Empathy* Innovation* Entrepreneurship* Determination* IntegrityThe Yardi Systems Administrator will work within all departments and teams at Fairstead, resolving daily Yardi support requests as it pertains to all Yardi-related issues. This position will also be responsible for property migrations. This position serves as the initial point of contact for Fairstead employees as system issues arise.At the direction of the Yardi Systems Manager, the Yardi Systems Administrator is directly responsible for the following* Resolves daily Yardi support tickets across multiple Yardi modules. The level of support will range from Tier I-Tier III Support and will require resolution tracking.* Maintain all user security access this includes setting up new users and inactivating users. * Understand global settings as well as best practices in Yardi Module implementations.* Work with 3rd parties to execute property conversions or module rollouts. * Report to Yardi team leader and coordinate on new property onboarding and feature implementation.* Perform data validation and testing to ensure smooth property transition.* Identify and report data issues/inconsistencies to be addressed during implementation and coordinate with other departments to resolve.* Setup, maintain, and configure current /new Yardi Modules.* Maintain Yardi 3rd party integrations.* Develop custom reports and correspondence as needed using account trees, ysql, ysr and ssrs. Requirements* Must have proficiency in Yardi Modules Affordable, Rent Caf--, Payscan, Check Scan, New York Module, Marketplace, Legal Module, and Job Cost.* HUD and LIHTC experience preferred, certificates held in both would be a plus.* Must have working knowledge or property conversions, specifically for 50059 and LIHTC.* Strong accounting background preferred.* Must have working knowledge of ETL.* Preferred experience in SQL & YSQL.* Experience in CRM and Vendor Cafe would be a plus.* 2+ years' experience in property management/multi-family housing.* 3+ years in Yardi support role.* 2+ years in Yardi Property Conversion role. BenefitsWhy Work at Fairstead?Fairstead is a real estate owner/operator that has rapidly expanded since its inception in 2014 with three offices across the country and a portfolio that spans 15 states. Come to Fairstead for the opportunity to impact real change and drive decision making from the ground up. Join our team in this growth inspired role to accelerate your career in a fast-growing, energized organization.Perks* Competitive salary, along with full benefits 401(k) company matching, medical, dental, vision* Wellness programs to promote employee health and self-care* Generous holiday and vacation policy

Keywords: Fairstead, Washington DC , Yardi Support Specialist, Other , Chevy Chase, DC