Remote Work-From-Home Independent Contractor - Call Center Representative
Company: Liveops
Location: Derwood
Posted on: January 15, 2021
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Job Description:
We got what you want, you got what we need! *Goodbye long
commutes, rigid schedules, and busybody managers. Hello,
Liveops.*
--
Our well-known clients are seeking Independent Contractors to
provide virtual services to their customers across a variety of
industries including Retail, Healthcare, Licensed Insurance,
Non-Licensed Insurance and Tax Support.--
--
As an Independent Contractor, you have flexibility to choose-- when
and where to provide services. Login and provide services when it
works for you as you are your own self-employed boss!
--
Liveops ranked #4 in FlexJob's 2020 Top 100 Companies with Remote
Jobs
Opportunity Details --
*As an Independent Contractor, you are self-employed and can:*
* Work from home or any quiet place.
* Set your own schedule to work around your life.
* Enjoy the freedom and flexibility of being your own boss.
--
*Our Clients look for Independent Contractors who are
comfortable:*
* Conducting inbound and outbound customer service calls with
customers.
* Creatively problem solving.
* Quickly assessing customer needs and providing sound
solutions.
* Providing a high-level of customer service.
* Documenting details of all calls and customer interactions.
* Managing through multiple systems, programs, and screens
simultaneously.
*Successful Independent Contractors will have the following
skills:*
* Experience handling inbound and outbound calls
* Minimum 1 year of customer service experience
* Computer skills including navigating multiple tabs, windows and
systems
* Basic typing skills
* Strong customer service and written skills
* Comfortable empathizing and remaining patient with difficult
callers
*Earning Potential:*
As a business provider of call center services, you will submit
invoices and receive payment for completed services. Programs have
varying pay structures, but most programs pay for time spent
talking on the phone and assisting callers. Independent Contractors
may also receive performance-based pay or other incentives.
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As a self-employed 1099 Independent Contractor providing virtual
call center services to Liveops and it's clients, you will be
responsible for your own tax obligations. Actual earnings may vary
depending on opportunity, call type, call volume, and other
factors. Independent Contractors are responsible for expenses and
control their own profit and loss.
--
*Want to Learn More?!*
Hear from Liveops Independent Contractors on the benefits of being
your own boss, tips for success, and how being an Independent
Contractor with Liveops provides the flexibility and balance to
achieve your personal and professional goals.
--
echnology and Certification Requirements *Application and
Certification Process:*
To become an Independent Contractor the following are required:
* Complete an application to Join Liveops Nation, which includes
passing a background/credit check
* The background/credit check requires a $45 processing fee paid
directly to our vendor
* View our background and credit check requirements here:[
--https://join.liveops.com/work-from-home/#faqs](https://join.liveops.com/work-from-home/#faqs)
* Sign an Independent Contractor Agreement
* Complete a W9 form
* Opportunities that you choose may have additional requirements,
including certification specific to a program
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*We have a variety of programs starting every week!*
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*Program Metrics Requirements:*
These programs may require Independent Contractors who choose to
participate in these opportunities to provide services above posted
minimum standards to maintain eligibility.
--
*Availability*:
Independent Contractors choose their own schedule by
self-scheduling in 30-minute blocks. As an Independent Contractor
you get to dictate when and how often you commit to servicing our
clients; the more you service, the higher your earning
potential!
* Client's call availability will vary and is subject to change,
however generally calls are available daily from 8am to 8pm EST.
Several clients also offer 24/7 call availability.--
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*Technology Needed for Success:*
Please review the Liveops basic technology requirements by clicking
the following link:
[https://join.liveops.com/work-from-home/#office-requirements](https://join.liveops.com/work-from-home/#office-requirements)
* Please note, several clients will require additional security
measures and technology equipment
* In addition, several clients will not route calls through a
landline and will route calls through a USB headset
* Additional information regarding this will be provided once
qualified for a program
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*What's Next?!*
*Submit your application today! Once qualified, a member of our
team will reach out with next steps!*
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*Get ready to join Liveops Nation!*
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Liveops is currently accepting applications in the following
states: AL, AR, AZ, DC, DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME,
MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN,
TX, VA, WV, WY
Apply Now
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Keywords: Liveops, Washington DC , Remote Work-From-Home Independent Contractor - Call Center Representative, Other , Derwood, DC
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