We offer our associates the opportunity to grow personally and
professionally, to contribute to the success of a dynamic
organization, and to serve others in a manner that exceeds their
expectations. We’re looking for talented, hard-working individuals
to join our team. Come grow with us and let us show you why Sysco
is at the heart of food and service.
This is a Senior Leadership Operations position responsible for
overseeing and directing daily execution all aspects of Inbound and
Outbound Warehouse, Fleet Services, Facilities Management
(including building, grounds, power industrial equipment,
sanitation, security), Beverage Services, Transportation (including
routing, delivery, and backhaul), Operations Systems and related
third party providers. Responsibilities include but are not limited
to, achieving performance key metrics; expense and revenue
management; strategic execution of local and corporate initiatives;
compliance with government regulations; safety and security of the
building, its contents and people. Accountable for building and
developing the operations management team along with ensuring a
culture of engagement, problem-solving and continuous improvement.
The expressed purpose of this role is to prepare the incumbent for
future Vice President of Operations (VPO) opportunities.
Responsible for the wholesome, accurate, efficient, fiscally
responsible daily work and safety of Inbound and Outbound
Warehouse, Transportation (Delivery), Fleet Services, Facilities,
Beverage Services departments, and associates.
Supports the VPO in the development of the annual Profit Plan
with direct input from the management team.
Oversees budget management including labor, benefits, supplies,
company assets, capital investments, depreciation, maintenance and
repair, and third party contracts.
Evaluates fiscal metrics and adjusts activities to meet or
exceed performance expectations.
Coordinates with other departments as necessary to ensure
upgrades and repairs are completed efficiently and effectively.
Performs management functions of staff selection, compensation,
development, discipline, performance reviews and/or
Strategically adjusts departments' activities, policies and
practices to meet or exceed key performance metrics and customer
Actively supports other departments in the achievement of their
Collaborate with the Corporate facilities team to analyzes the
growth of operating companies against facility size to maintain
proper storage, receiving, and shipping capabilities for present
and future business.
Champion efficiency ideas, cost reduction measures and assists
with the implementation of changes as they pertain to areas of
responsibility and total company.
Identifies problems and proposes solutions to other members of
Monitors audits ensuring all required inspections and
documentation are completed accurately (including, but not limited
to, food safety documentation, DOT records, EPSM, PSM, etc.) and
retained to ensure a minimum potential for loss.
Enforces policies and procedures to drive compliance with all
Insurance Pooling requirements; with local, state, federal and
provincial regulatory agencies (i.e. OSHA, DOT, FDA, USDA, DOL,
CVOR (Canada), etc.); with licensing and logbook requirements and
with food safety policies, protocols and requirements.
Monitors the condition and maintenance of the warehouse, fleet
services, equipment, software, ammonia refrigeration system, HVAC
systems, fire protection, and office by ensuring that all are kept
consistent with the safety, security, sanitation and appearance
standards set by Sysco in an effort to reduce or eliminate
operations related injuries or accidents, damage/loss of product or
equipment, and unnecessary costs.
Ensures contingency systems/practices/protocols are in place to
eliminate business disruption.
Manages emergency response or crisis management activities.
Develops and maintains liaisons with local emergency management
and other entities to facilitate plan development and response
Assists Safety Manager with training initiatives.
Drives compliance in the utilization of systems in line with
standard operating procedures.
Works with Merchandising, Sales Management, and Marketing
Associates to resolve any customer or delivery opportunities or
Visits customer locations and meets with customers to address
issues and assess delivery difficulty.
Provides assistance in the solicitation of new or prospective
business by participating in company meetings and presentations
when necessary, and in other market area activities to develop and
foster the company's recognition within the business community.
Where applicable, oversees or participates in the
interpretation, adherence, and negotiation of the collective
bargaining agreement. As necessary, participate in grievance or
Preserves associate relations through regular department
Maintains on-going interaction.
Keeps open communication channels with associates by answering
questions and explaining policies and procedures.
Monitors associate morale.
Implements or responds to ideas to improve associate engagement
Interprets, trains and consistently enforces Company policies
Bachelor's degree in Business Administration, Supply Chain
Management, Operations Management or a closely related field
required or equivalent combination of education and related
7 years of Operations management experience with demonstrated
progressive levels of management experience.
Must be willing to relocate.
Certificates, Licenses, and Registrations
Must possess a valid Driver's License, provide proof of
liability coverage meeting Company standards and complete a Sysco
approved the defensive driving program.
Incident Command System trained or obtains within 12 months.
Ability to read, comprehend, write and speak English.
Able to read, analyze and interpret general business
periodicals, professional journals, technical procedures, or
Write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions
from groups of managers, clients, customers, and the general
Can add, subtract, multiply, and divide into all units of
measure, using whole numbers, common fractions, and decimals.
Solve practical problems and deal with a variety of concrete
variables in situations where only limited standardization
Interpret a variety of instructions furnished in written, oral,
diagram, or schedule form.
Demonstrated knowledge of Spreadsheet software and Word
Processing software, and ability to learn Sysco technology software
Working knowledge of Federal Motor Carrier Safety Regulations,
environmental regulations/legislation, and governing bodies.
Successfully engage and lead individual and team discussions and
Apply all relevant policies in a consistent, timely and
Capable of working with peers and associates from other
departments, operating companies, Corporate, and the business
community proactively and constructively.
Work in a disciplined manner and capable of following
established procedures, practices and comply with local, state and
Manage the pressures and stress associated with a
deadline-oriented atmosphere and customer service issues.
Demonstrates skill in making independent decisions in support of
company policies and procedures on time.
Reports to work promptly and regularly.
Works well with others.
Consistently meet deadlines.
To be successful in this position, the individual performing the
duties must successfully demonstrate all Director level Leadership
The physical demands described here are representative of those
that must be met by an associate to successfully perform the
essential functions of this job.
Regularly required to talk or hear.
Frequently required to stand; walk; sit; use hands to finger,
handle, or feel; reach with hands and arms and climb or
Occasionally required to stoop, kneel, crouch, or crawl.
Must occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close
vision, distance vision, color vision, peripheral vision, depth
perception and ability to adjust focus.
The work environment characteristics described here are
representative of those associate encounters while performing the
essential functions of the job.
Occasionally exposed to wet, hot, extreme cold and/or humid
conditions; moving mechanical parts and may be required to work in
The associate works non-traditional business hours including
evenings, nights, weekends, holidays and on-call.
May occasionally be required to travel to other Operating
Companies or the Corporate office as business needs dictate (i.e.
training, business continuation, etc.).
Periodically exposed to high, precarious places.
Sometimes exposed to fumes or airborne particles.
The noise level in the work environment is usually moderate.
NOTICE: The above statements are intended to describe the
general nature of the environment and the level of work being
performed by this job. This job description in no way states or
implies that the duties and responsibilities listed are the only
tasks to be performed by the employee in this job. The employee
will be required to follow any other instructions and to perform
any other job-related duties requested by his or her
Reasonable accommodations will be made to enable individuals
with disabilities to perform the essential functions.
This job description supersedes prior job descriptions. When
duties and responsibilities change and develop the job description
will be reviewed and subject to changes of business necessity.
Applicants must be currently authorized to work in the United
We are proud to be an Equal Opportunity and Affirmative Action
employer, and considers qualified applicants without regard to
race, color, creed, religion, ancestry, national origin, sex,
sexual orientation, gender identity, age, disability, veteran
status or any other protected factor under federal, state or local
This opportunity is available through Sysco Corporation,
its subsidiaries and affiliates.
Sysco is the global leader in selling, marketing and
distributing food products to restaurants, healthcare and
educational facilities, lodging establishments and other customers
who prepare meals away from home. Its family of products also
includes equipment and supplies for the foodservice and hospitality
industries. With more than 57,000 associates, the company operates
more than 326 distribution facilities worldwide and serves more
than 625,000 customer locations. For fiscal year 2020 that ended
June 27, 2020, the company generated sales of more than $53
Sysco Corporation, an Equal Opportunity Employer, endeavors to
make the Sysco Corporate Careers Website accessible to any and all
users. If you would like to contact us regarding the accessibility
of our website or need assistance completing the application
process, please contact us at email@example.com .
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