WashingtonRecruiter Since 2001
the smart solution for Washington DC jobs

Remote Experienced Tax Expert I – Seasonal

Company: Intuit
Location: Vienna
Posted on: September 17, 2020

Job Description:

Overview If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax.  You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers.  You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring College degree a plus.  The ideal candidate will have a background in business, finance, accounting, or tax

Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.

Prior tax preparation experience in a tax practice or retail setting required.

PTIN required

Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

Strong customer service skills with ability to empathize and instill confidence

Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

Strong Research skills and the ability to quickly use online resources to find answers

Critical thinking and problem solving

Persistence and determination

Willingness to utilize audio/visual tools to communicate with customers  Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

Friendly and reassuring on camera

Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

Compiling/preparing tax returns for TurboTax Customers

Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

Communicate directly with the customer as needed

Coordinate customer meetings and follow-up

Communicate updates to credentialed tax experts on assigned customers

Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

Accurate and complete customer data entered in tax returns for credentialed tax expert review

High quality customer interactions and experiences

Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

Proficient with technology and solid knowledge of computer operations and software.

Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

Document customer interactions

Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Washington DC , Remote Experienced Tax Expert I – Seasonal, Other , Vienna, DC

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Systems O&M Support Task Lead
Description: Systems O M Support Task LeadApply 2020-98382 Chantilly, Virginia Top Secret/SCI Business Group HighlightsResponsibilitiesThe Systems O M Support Task Lead will oversee and ensure technical assistance, (more...)
Company: Perspecta
Location: Chantilly
Posted on: 09/23/2020

SharePoint and Tools Expert
Description: Description SAIC is seeking an experienced SharePoint and Tool Developer to assist an Intelligence Community IC customer program office. This position is located in Chantilly, VA and requires (more...)
Company: SAIC
Location: Chantilly
Posted on: 09/23/2020

Data Scientist
Description: Are you looking for a place to invest in your future Then consider a job at TechFlow where we provide opportunities for individuals to explore, learn and develop their career, while being part of an (more...)
Company: TechFlow, Inc
Location: Chantilly
Posted on: 09/23/2020


Training Lead - Ground Software Operations
Description: Description SAIC is hiring a Systems Engineer as a key point of contact for training new ground processing of on-orbit space systems and services to internal and external customers in space operations (more...)
Company: SAIC
Location: Chantilly
Posted on: 09/23/2020

CDL-A Lease Purchase Truck Driver
Description: FLATBED CDL-A LEASE PURCHASE TRUCK DRIVER JOBSAt Boyd Bros., we are bound by values that reinforce your success. There s a reason one out of every six of our CDL-A truck drivers and contractors is a Million (more...)
Company: Boyd Brothers Transportation
Location: Leesburg
Posted on: 09/23/2020

Indirect Fire Infantryman
Description: As an Army National Guard Indirect Fire Infantryman, you'll be in charge of the Infantry's most powerful weapon ndash the mortar. As part of a mortar squad, section, or platoon, you will perform challenging (more...)
Company: Army National Guard
Location: Leesburg
Posted on: 09/23/2020

Program Security Officer (PSO II)
Description: Secure our Nation, Ignite your FutureBecome an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International Corporation, (more...)
Company: Mantech International Corporation
Location: Chantilly
Posted on: 09/23/2020

Fountain: Charlottesville - Delivery Driver
Description: Make 15- 25/Hour delivering food for local restaurants on our app -Work when it's
Company: Fountain
Location: Charlottesville
Posted on: 09/23/2020

Systems Architect IV
Description: Business Group Highlights IntelligenceThe Intelligence group provides high-end systems engineering and integration products and services, data analytics and software development to national and military (more...)
Company: Careerbuilder-US
Location: Chantilly
Posted on: 09/23/2020

Senior Custom Stylist
Description: Alton Lane is actively hiring a Senior Custom Specialist.A Custom Specialist is passionate about building--relationships, providing an unsurpassed service experience to our customers, and producing consistent (more...)
Company: Alton Lane
Location: Charlottesville
Posted on: 09/23/2020

Log In or Create An Account