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ServiceNow Developer

Company: DRT Strategies
Location: Arlington
Posted on: May 19, 2019

Job Description:

Overview DRT Strategies delivers expert management consulting and information technology (IT) solutions to large federal agencies, the U.S. Navy, state and local government and commercial clients in health care, technology, and the financial services industries. The three letters of our name, DRT, stand for Driving Resolution Together, which is the core philosophy on which the company was founded. That is, we collaborate with our clients to solve their most pressing IT challenges - together. We are problem solvers dedicated to your success, combining Fortune 500 experience with small business responsiveness. We have established a reputation with our clients as a forward thinking consulting firm with demonstrated success in implementing solutions that lead to meaningful results. Our world-class consultants unite people to work collaboratively to achieve project goals and make your vision a reality. Position Summary This position requires developing technical solutions on the ServiceNow platform that include development of scoped applications and configurations of the IT Business Management (ITBM) module. We are seeking an experienced ServiceNow developer who will lead the development effort, often working as the sole ServiceNow developer or with 1-2 other more junior developers. This position also includes providing guidance during the requirements and analysis phases to help drive the solution in a way that best fits within the ServiceNow platform (e.g., educate stakeholders on ServiceNow best practices). Responsibilities bull Hands-on design, development, and deployment of ServiceNow scoped applications and ITSM, ITBM configurations. This includes recommending solutions and subsequent configuration for activities not limited to table administration, list administration, form configuration, form administration, field administration, state management, events, data management, user administration, metrics, and reports. bull Write medium complexity client and server-side scripts in ServiceNow. bull Independent contributor and team player who completes tasks on time with minimal supervision. bull Facilitate and lead the ServiceNow implementation bull Support requirements elicitation and provide feedback to optimize requirements to align to ServiceNow best practices. bull Integrated with agencyrsquos single-sign-on (SSO) environment. bull Self-learner to research and leverage network to find answer to technical questions or challenges. bull Works with the BA to define workflows and develop use cases. bull Serve as the technical central Point of Contact (POC) and help manage key customer relationships. bull Manage risks and issues be proactive and communicate effectively. bull Qualifications bull Must be a US permanent resident or a US citizen. bull Must have or be able to obtain a Public Trust clearance. Required Experience bull At least 5 years of experience. bull 2 years ServiceNow experience in ServiceNow Platform Administration. bull 2 years ServiceNow experience in building ServiceNow custom scoped applications. bull Experience writing client and server-side scripts in ServiceNow. bull Experience in configuring ServiceNow ITSM or ITBM modules. bull Experience in analyzing a business problem and recommended solutions that maximize use of ServiceNow-based best practices. bull Working knowledge of Microsoft suite of products (SharePoint, Project, Visio, Word, Excel, and PowerPoint). bull Ability to work with the customers with minimal supervision this may involve identifying new opportunities to bring value to the client without direction. bull Excellent written and verbal communication skills. Preferred Experience bull Previous experience working with Federal Agencies Education and Training bull Bachelorrsquos degree in IT related field bull ServiceNow Certification(s). DRT Strategies, Inc. (DRT) celebrates diversity and is proud to provide Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetics, disability, or protected veteran status. In addition to federal law requirements, DRT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Keywords: DRT Strategies, Washington DC , ServiceNow Developer, IT / Software / Systems , Arlington, DC

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