Microsoft Dynamics Developer

Location: Baltimore
Posted on: June 23, 2025

Job Description:

HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies. At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks. Join a mission-driven team that’s transforming how workforce and economic development agencies operate! We're looking for a passionate and experienced Microsoft Dynamics Developer to lead the charge in designing and implementing modern CRM solutions that truly make a difference. You’ll be solving real problems, working closely with key stakeholders, and bringing innovative CRM solutions to life using Microsoft Dynamics 365, Power Platform, and modern integration tools. Job Description Duties and Responsibilities • Serves as a subject matter expert (SME) responsible for the overall design, architecture, and implementation of the Customer Relationship Management Tools (CRMs) in Microsoft Dynamics, as well as their integration with other systems. • Defines the logical, technical, and physical architecture for the Microsoft Dynamics CRM solution • Develops a ready Customer Relationship Management solution in Microsoft Dynamics, prioritizing the Department of Economic and Workforce Development. • Directs the day-to-day administration, support, maintenance and monitoring of the Microsoft Dynamics CRM solution, including customizations and configurations. • Develops and implements, and trains others to develop in Microsoft Dynamics. • Helps gather and document requirements from non-technical business users. • Uses technical expertise to translate business requirements into effective system requirements and functional design documents. • Collaborates with business analysts, project managers, and other technical staff to understand business requirements and translate them into technical solutions. • Assist with any data migration tasks, to and from the Microsoft Dynamics CRM solution. • Prototypes and demos recommended solutions for users. • Integrates Microsoft Dynamics CRM with third-party applications, databases and external systems, where necessary. • Provide ongoing technical support and training for end-users. • Perform regular quality assurance and testing to ensure the solution meets the needs of the end-user. • Assist with the project planning, scheduling and deployment of the new CRM features. Minimum Qualifications/Skill Sets • Education: Bachelor’s Degree from an accredited college or university in Engineering, Computer Science, Information Systems, Business or other related discipline. • 7 years of experience in IT industry • 3 years of experience as a technical expert in an IT organization • 3 years of experience developing in Microsoft Dynamics • Proficiency in Microsoft Dynamics 365 CRM Development and customization • Experience with Javascript, C#, .NET, and Web Services • Knowledge of Dynamics 365 APIs and SDKs • Understanding of Customer Relationship Management solutions • Experience with SQL, database management and data migration techniques • Strong communication skills and ability to work in a team environment • Problem solving skills Preferred Qualifications/Skill Sets • Master’s Degree in Computer Science, Information Systems, or other related field or equivalent work experience. • Experience building a CRM solution in Microsoft Dynamics from design through development (Full Life Cycle) • Strong understanding of CRM data modeling, workflows and user interface customization • Familiarity with Microsoft Power Platform (Power BI, Power Automate, Power Apps) • Familiarity with Microsoft SharePoint. Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier. For information on the compensation range for the job and an overview on benefits that HTC Global Services offers please email compensationrange@htcinc.com. The salary, other compensation and benefits information shared by HTC would be accurate as of the date of sharing the information. The disclosed range would consider factors not limited to, geographic location, educational qualification, relevant experience, certifications, skills, suitability/fit for the role, and business or organizational needs. HTC Global Services reserves the right to modify the ranges at any time, subject to applicable law. LI-NC1 LI-Hybrid

Keywords: , Washington DC , Microsoft Dynamics Developer, IT / Software / Systems , Baltimore, DC