Manager, AI & Data Operations

Location: State Farm
Posted on: June 23, 2025

Job Description:

Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Overview Mastercard has some of the most valuable data assets in the world. We have been incredibly successful in using them with artificial intelligence to create technology and services that drive tremendous value to the payments ecosystem and our clients. Our enterprise AI & Data function will set the vision for Data and AI at Mastercard, enable the further adoption of AI technologies across the firm, support building industry-leading data and AI applications, and drive Mastercard to be a continued and visible leader in responsible data and AI. Our AI & Data Operations team, responsible for our enterprise-wide AI & Data strategy and operations, is looking for a highly analytical and execution-driven AI & Data expert to ensure efficient operations, drive alignment, and enable strategic decision-making. This role will focus on strategy, program management, and operational transformation, working closely with senior leadership to drive high-impact projects. Role In this role, you will report directly to the head of AI & Data Operations and work closely with senior leadership to drive high-impact projects. • Support the execution of strategic AI & Data Operations priorities by collaborating closely with the head of AI & Data Operations and other leaders across Mastercard, with a focus on enterprise strategy, program management, and operational transformation. • Develop executive presentations and messaging for internal audiences and facilitate effective communication across the organization. • Shape internal- and external-facing narratives with strong analytic support and domain knowledge. • Manage and coordinate regular engagements on AI & Data Operations priorities. • Drive business reporting ensuring operational excellence including coordinating updates for recurring activities; identify insights and make meaningful recommendations as needed. • Tackle complex business problems with limited definitions and uncover root causes, develop solutions, and translate them into specific recommendations for action. • Lead cross-functional projects, ensuring timely execution and delivery of key objectives. All About You • Strong knowledge and experience working in a technology-driven environment, working across initiatives such as cloud adoption, automation, AI integration, and technology governance. • Direct experience working with AI and data in enterprise environments • Highly organized and detailed oriented; proficient in managing competing priorities and multi-task in a fast-paced, deadline-driven environment. • Intellectually curious with an entrepreneurial attitude and a results-driven mindset. • Flexible and creative, able to not only adapt but also thrive in a constantly changing environment. • Strong preference for candidates with prior experience with management consulting or similar experience, with demonstrated ability to thrive in a fast-paced, high-impact environment. • Academic or professional experience working in Data Science, Statistics, AI, or Data Management • Strong interpersonal and communication skills, and ability to build relationships and interact effectively with individuals at all levels.

Keywords: , Washington DC , Manager, AI & Data Operations, IT / Software / Systems , State Farm, DC