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Microsoft System Administrator SME

Company: Eliassen Group
Location: Washington
Posted on: February 10, 2024

Job Description:

Microsoft System Administrator SME in Washington, DC at Eliassen Group Job Description**Hybrid in Washington, DC.**

Our government client is looking for a Microsoft System Administrator SME to join their team.

Due to federal security clearance requirements, applicant must be a United States Citizen or Permanent Resident with the ability to obtain a Public Trust Clearance. We offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Pay Rate: $62.50/hr on W2

Skills, experience, and other compensable factors will be taken into account when determining pay rate. The pay range provided in this posting is a reflection of a W2 hourly rate; other employment options may be available that may result in pay outside of the provided pay range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.

Responsibilities of the Microsoft System Administrator SME:

  • Perform Root Cause Analysis and Problem Management for the Windows systems and tools
  • Serve as escalation point for application support and troubleshooting
  • Provide guidance and direction in resolution of escalated issues and/or complex production, application, or system problems
  • Oversee daily system monitoring
  • Verify the integrity and availability of all hardware, server resources, systems, and key processes
  • Install, configure, and maintain Active Directory and third-party software utilities for hardware systems
  • Create and maintain system documentation for domain technologies
  • Manage ServiceNow ticket queues and ticket resolution for all Windows Server Tower incident, catalog request, and change request tickets
  • Monitor assignment group queues for unassigned and aging tickets
  • Establish standards of practice for ticket documentation and QA tickets for compliance
  • Oversee provisioning, patching, and day-to-day management of the installed server environment
  • Oversee all aspects of the COE Active Directory, Active Directory Federation Services, and Azure Active DirectoryRequirements of the Microsoft System Administrator SME:
    • A Bachelor's degree in Computer Science or related field and at least 12 years of experience leading and managing system and server administration services
    • Demonstrated experience in all aspects of enterprise Windows environment operations and maintenance and engineering
    • Demonstrated experience managing multi-discipline server and system operation teams
    • Demonstrated experience in a fast tempo ITSM support environment
    • Extensive knowledge of multi-vendor server operating systems Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact InfoSec@eliassen.com.

      Job ID: 382490 About Eliassen Group:Eliassen Group is a leading strategic consulting company that provides business and IT services for our clients as they seek to transform and execute strategies that will drive exceptional outcomes. Leveraging over 30 years of success, we focus on professional services, talent solutions, and life sciences. Eliassen Group offers local community presence and deep networks. We are committed to positively impacting the lives of our employees, clients, consultants, and the communities in which we operate.Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check! Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation,gender identity, national origin, age, protected veteran status, or disability status. Eliassen Group's Affirmative Action Plan (AAP) is available for inspection by any employee or applicant for employment uponrequest, during normal business hours of Monday through Friday, 8:30am to 5:30pm EST. Interested persons should contact Phaedra Wells at pwells@eliassen.com for assistance.
      Applicants with disabilities that believe they require an accommodation or assistance with a position, please email our HR team at hradmin@eliassen.com . This email inbox is designed exclusively to assist jobseekers whose disability prevents them from being able to apply online. Emails sent for other purposes will not receive a response.Learn about our ConsultantAdvocate ProgramOur goal is to ensure that you feel appreciated, valued,and respected as you adjust to your new position. See howwe support you, 24/7.

Keywords: Eliassen Group, Washington DC , Microsoft System Administrator SME, IT / Software / Systems , Washington, DC

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