In-Store Equipment - Field Service Equipment Technician
Company: The Home Depot
Location: Woodbridge
Posted on: January 26, 2023
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Job Description:
Home Depot Equipment Services is comprised of over 300 talented
and highly trained professional technicians to deliver
comprehensive management of commercial equipment including
installation, repair, preventative maintenance and parts
management. We are dedicated to investing in advanced technology
and the continued training of Support and Field Service
Professional teams with the singular goal of optimizing the
efficiency, safety and productive life span of our customers'
mechanical assets. We are an industry leader with a nationwide
footprint in 15 regions across the United States, Canada and Puerto
Rico.WORK SCHEDULE: SUNDAY - THURSDAY/ 7:00 AM - 4:30 PMAs a Field
Service Professional you will maintain a variety of light
industrial equipment found in retail locations and manufacturing
facilities, such as paint shakers, carpet carousels, checkout
stands, blind cutting machines, shopping carts, and lifts. You must
be a self-starter, eager to "hit the road" and derive great
satisfaction in getting customer's equipment up and running.
Generally provide maintenance and repairs in various locations
within a 1.5 hour radius of your home. The hours for this position
are based on customers maintenance needs and will vary.Major Tasks,
Responsibilities & Key Accountabilities: 30% - Be customer-focused,
strive to delight the customer. Be available and accessible by
phone and computer daily as required. Explain each service and
repair performed to customers 30% - Maintain, trouble-shoot and
service light industrial equipment both mechanically and
electrically. Troubleshoot, adapt, and resolve/repair all issues to
keep equipment functioning properly. Test each system after
service/repair is complete to ensure the system is functioning
properly. Perform proper inspection of customer system to prevent
future issues. Read mechanical, hydraulic, pneumatic and electrical
schematics as required 20% - Provide daily reports and communicate
regularly with store managers, District Managers and home office
personnel. Provide detailed and clear service reports, turning them
in daily. Make phone calls and processing paperwork in accordance
with CPES policies and procedures 10% - Use computer applications
for word processing, modify excel spreadsheets, inventory control
and reporting 10% - Use sound judgment to deal with and eliminate
safety related issuesNature and Scope: This position reports to the
REGIONAL SVCS EQUIPMENT MGR This position has no direct
reportsEnvironmental Job Requirements: Environment: Located in a
comfortable indoor area. Any unpleasant conditions would be
infrequent and not objectionable.Travel: Typically requires
overnight travel less than 10% of the time.Additional Environmental
Job Requirements: Additional Minimum Qualifications: Must have
reliable transportation and valid Driver's License with proof of
insurance and good driving record Versatile equipment maintenance
repair skill set PLC and Welding experience - Light welding
beneficial Ability to adhere to OSHA regulations including, but not
limited to fall protection, lock-out tag-out procedures 1-3 years
wrench in hand experience (mechanical, engineering, electrical,
copiers, or cable installation (Experience limited to only
computer/IT repair and installation is not generally a fit forthis
role.) Must be able to read mechanical, hydraulic, pneumatic and
electrical schematics as required Ability to sit, stand and drive
for extended periods of time. Lift 80 lbs. Climb 15+ ft. Must
reside within 15-20 miles of the target city Must have standard
tools used in the craft, a computer and scanner with high-speed
internet access Be a self-starter, driving customer satisfaction
with a passion for equipment maintenanceEducation Required: The
knowledge, skills and abilities typically acquired through the
completion of a high school diploma and/or GED.Years of Relevant
Work Experience: (2) yearsPhysical Requirements: Requires
intermittent periods during which continuous physical exertion is
required, such as walking, standing, stooping, climbing, lifting
material or equipment, some of which may be heavy or
awkward.Preferred Qualifications:Knowledge, Skills, Abilities and
Competencies: Action Oriented: Taking on new opportunities and
tough challenges with a sense of urgency, high energy, and
enthusiasm Builds Networks: Effectively building formal and
informal relationship networks inside and outside of the
organization Collaborates: Building partnerships and working
collaboratively with others to meet shared objectives Decision
Quality: Making good and timely decisions that keep the
organization moving forward
Pay Rate: -
Keywords: The Home Depot, Washington DC , In-Store Equipment - Field Service Equipment Technician, IT / Software / Systems , Woodbridge, DC
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