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Senior Manager, Agile Program Lead - Risk Tech (Remote-Eligible)

Company: Capital One
Location: Upper Marlboro
Posted on: September 24, 2022

Job Description:

Center 2 (19050), United States of America, McLean, VirginiaSenior Manager, Agile Program Lead - Risk Tech (Remote-Eligible) The EDML (Enterprise. Data. Machine Learning.) organization delivers exceptional technology, products, services and processes to support our Data and Machine Learning ecosystems and core functions that support holistic operations for Capital One as an enterprise. EDML consists of 5 towers: Center for Machine Learning (C4ML), Risk Tech, Finance Tech, People Tech, Enterprise Data Tech, and a Horizontal Chief of Staff office supporting all of the towers. We are currently hiring talented Agile Program Leads to support the Risk Tech organization! In Risk Tech, we provide the foundation for Capital One to thrive in an uncertain world. Our engaged, empowered, and intelligent people produce outstanding products, working toward the common goal of transforming risk management with technology throughout Capital One. We build data-driven tools that use machine learning to prevent risks & automatically detect issues before they impact our business, our customers, or our communities. As an Agile Program Lead, you will be a Release Train Engineer, a Program Delivery Lead, or an Agile mentor in the Agile, Scrum, and Kanban delivery space. You will leverage proven frameworks and drive the appropriate Agile methodology to focus on predictable, quality delivery and drive continuous improvement in your teams. You will remove impediments that obstruct the program's goals, and preserve the team's ability to rapidly respond to change. General Responsibilities: Cross Team Delivery

  • Mastery of complex facilitation and dependency management techniques (cross team, cross department)
  • Drive delivery and continuous improvement by utilizing feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity
  • Understands domain architecture and targets to identify upstream/downstream dependencies and to support the program in risk management
  • Provide regular and open communication across the program and stakeholders for transparency and awareness of progress and impediments
  • Help establish governance structure where decision-making is weighted toward empowered teams
  • Ensure that teams/program are well managed in delivery controls/compliance to minimize operational/reputational risk
  • Partners with technical leaders and others to support program/organization's automation (testing, pipelines, deployments)/DevOps journey
  • Partners with Product Operations and other Agile Program Leads to further develop scaling model practices within and across value stream(s), business stakeholders, and customers
  • Partners with peers and leaders across Product management, Tech, and Design to gain further momentum on our overall Product Transformation Leadership and Coaching
    • The Agile Program Lead will be a direct people leader for 3-5 Agile Delivery Leads
    • Teach, mentor, and coach teams, Agile Delivery Leads, Agile Release Trains (ARTs) and product partners on emerging Agile and Lean methods
    • Utilizes feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity and partners with others to coach the program to continuously improve
    • Coaches the program to improve collaboration, self-organization and Innovation
    • Agile & Technical Learning: Actively seeks and leads a variety of learning opportunities such as Communities of Practice, conferences, classroom training and independent study to further develop self and community Capital One is open to hiring a Remote Employee for this opportunity. Basic Qualifications:
      • At least 7 years of experience in Technology Delivery (software or infrastructure)
      • At least 5 Years of Agile experience utilizing Scrum, Kanban or SAFe methodologies
      • At least 3 years of people management experience Preferred Qualifications:
        • Bachelor's Degree
        • 4+ years of experience with Jira
        • 4+ years of experience with Confluence
        • 8+ years of Agile delivery experience utilizing Scrum, Kanban or SAFe frameworks
        • Scrum Alliance Certified Scrum Master (CSM), Certified Scrum Professional (CSP), or PMI's Agile Certified Professional (ACP) certification
        • SAFe certified or experience (or other scaled Agile frameworks) At this time, Capital One will not sponsor a new applicant for employment authorization for this position. No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Keywords: Capital One, Washington DC , Senior Manager, Agile Program Lead - Risk Tech (Remote-Eligible), IT / Software / Systems , Upper Marlboro, DC

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