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Account Management Technical Lead/Business Analyst

Company: Guidehouse
Location: Washington
Posted on: May 16, 2022

Job Description:

Guidehouse is a leading global provider of consulting services to the public and commercial markets with broad capabilities in management, technology, and risk consulting. We help clients address their toughest challenges and navigate significant regulatory pressures with a focus on transformational change, business resiliency, and technology-driven innovation. Across a range of advisory, consulting, outsourcing, and digital services, we create scalable, innovative solutions that prepare our clients for future growth and success. The company has more than 10,000 professionals in over 50 locations globally. Guidehouse is a Veritas Capital portfolio company, led by seasoned professionals with proven and diverse expertise in traditional and emerging technologies, markets, and agenda-setting issues driving national and global economies. For more information, please visit: www.guidehouse.com.

Guidehouse is looking for a project lead/business analyst to support the accounts management program for a large, Department/Agency level federal customer. The customer provide enterprise account management services, and needs assistance tracking tasks, establishing a roadmap of enhancements, and managing the execution. The lead will be responsible for the delivery and success of key initiatives under the program. This includes planning activities such as scoping, approach development, and stakeholder management.Specific Tasks Include:

  • Evaluate customer requirements and develop the technical project plan
  • Manage technical delivery and the service roadmap
  • Use expertise to identify and escalate project risk while working with the support team
  • Support requirements analysis, and business process assessments.
  • Support service delivery following ISO 20000/27001 processes
  • Support leadership briefings, recurring program reviews, security reviews, and weekly/monthly reports
  • Lead technical professionals and cross-functional/matrix team
  • Communicate with senior/executive leadership, technical staff and customers on a daily basis, while presenting technical issues in a clear, concise manner that non-technical individuals can understand
    The following skills/experience/knowledge are REQUIRED to be considered for this role:
    • 8+ years managing large and complex technology integration projects
    • Bachelor's Degree
    • PMP Certification
    • Ability to obtain Public Trust, and ability to obtain a Top Secret security clearance
    • Experience managing or supporting technical projects, escalating risks, and managing schedules
    • Excellent verbal and written communication skills, as well as team building skills
    • Experience with enterprise systems and deployments: IT Service Management, Change Requests, Requirement's collection, etc---
      The following skills/experience/knowledge are PREFERRED to be considered for this role:
      • Top Secret Clearance
      • Experience managing and implementing account management or identity management solutions
      • Consulting experience
      • Technical background and certifications such as ITIL, MCSE, CISSP, Security+, etc
        Additional Requirements
        The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described.

        About GuidehouseGuidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.
        Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
        If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
        Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
        Rewards and BenefitsGuidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
        Benefits include:
        • Medical, Rx, Dental & Vision Insurance
        • Personal and Family Sick Time & Company Paid Holidays
        • Position may be eligible for a discretionary variable incentive bonus
        • Parental Leave and Adoption Assistance
        • 401(k) Retirement Plan
        • Basic Life & Supplemental Life
        • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
        • Short-Term & Long-Term Disability
        • Tuition Reimbursement, Personal Development & Learning Opportunities
        • Skills Development & Certifications
        • Employee Referral Program
        • Corporate Sponsored Events & Community Outreach
        • Emergency Back-Up Childcare Program

Keywords: Guidehouse, Washington DC , Account Management Technical Lead/Business Analyst, IT / Software / Systems , Washington, DC

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