Agile Coach - Remote
Company: PAR Technology
Posted on: January 16, 2022
Hi there! Have you noticed that the restaurant industry is
We're PAR and our purpose is:
To deliver solutions that connect people to the restaurants, meals
and moments they love.
We take that responsibility very seriously.
As a leading provider of restaurant technology to the top
restaurant brands in the world we're calling all rebels,
instigators, idealists and builders to join our constantly growing
team. If you've excelled at every job you've held but always
thought something was missing, please, read on.
PAR is seeking an Agile Coach to join our software engineering
organization. Our products are used by the largest names in the
hospitality industry and our Brink Point of Sale product is the
only restaurant SaaS POS product with multiple 1000+ location
operators. Our API's serve billions of requests per month and power
many Quick Serve Restaurants digital footprint.
Reporting directly to the Head of Engineering, and in partnership
with leaders in Product Management, you will have broad
responsibility and ownership our agile process. Partnering with a
team of Scrum Masters, you will be expected to cultivate an
environment where transparency, speed and quality are at the
forefront while continuously iterating and improving our agile
The ideal candidate has previously led organizations in their
adoption of agile practices. They will provide success patterns,
best practices, process tailoring, training, and leadership
coaching to enable effective agile execution. You will have had
hands on experience supporting development activities, release
management, and project planning activities. You will have proven
yourself to directly influence leaders and technology teams on
Agile principles and values.
What We're Looking For
- Minimum of 7-10 years overall experience in progressive Agile
- 3-5 years' experience in Scrum Master, Product Owner, or Agile
Lean Role in an enterprise environment.
- 3-5 years in Agile Coach position applying Agile practices and
principles including SAFe, Scrum and/or Kanban including
demonstrated ability to inspect and adapt Agile practices to
- Bachelor's Degree or equivalent experience in Agile
- Strong written and verbal communications skills
- Strong facilitator skills
- Hands on experience working agile teams and coaching on agile
- Ability to coach AND provide transformation guidance
- Excellent collaboration and team building skills
- Excellent organizational skills
- Possesses a high degree of initiative
- Demonstrated problem solving skills
- Experience in Scrum Master role.
Why We Need You
- Guide the continuation of the current Agile transformation
across the Brink R&D scrum teams.
- Evaluating current state of Agile, Release planning processes,
and the overall velocity and effectiveness of scrum teams, and
drive a series of incremental changes that in turn will drive
continuous improvement and maturity of our Agile practices. We're
looking for that Agile Coach that can meet us where our teams are
today and drive us forward.
- Coach Engineering, Product, and other stakeholders at the
executive level in how we can better adopt Agile principles to in
turn improve the overall efficiency of our R&D scrum teams.
This is a coaching role. To succeed in this role, you will need
excellent communication skills, and more importantly, incredible
listening skills. We are looking for the coach that can get us
invested in change, in understanding how this change will help us
become more efficient. We are not looking for pre-canned Agile
solutions, we are looking to define what Agile means for PAR! Once
we understand our Agile needs and course, we can partner to define
the Agile path that works best for our R&D Organization.
- Guide cadence and synchronization at the Team Level to improve
effectiveness of progress towards the iteration goals in daily
stand-up meetings and the ability to demonstrate working systems at
the end of the iteration. Define and measure meaningful agile
metrics to provide insights in these three dimensions including
Team Health and Maturity, Delivery and Performance, and Business
- Help manage risks and dependencies across the organization and
the broader enterprise to enable better flow of value. Continuously
seeks opportunities to improve operational processes to improve
consistency of delivery, improve customer satisfaction and reduce
costs. Effectively assesses opportunities, gains support for
improvements and follows through with implementation. Provides
leadership oversight and governance on all line of business Agile
- Facilitates organizational learning, change management, and
process adoption of Agile via metrics, benefits realization,
outcomes, and retrospective findings.
- Provide Agile Leadership, coaching, career mentorship, and
training to Scrum Masters, Product Owners, functional managers, and
- Drive Agile Community of Practice discussions and promote
growth opportunities for our Scrum Masters.
- Partner with Scrum Masters to drive quarterly Agile Health
- Deliver coaching of individual teams in all aspects of scrum
and Kanban including planning, self-organization, collaboration,
iterative development, managing flow, limiting wip, etc.
- Serves as subject matter expert and provides coaching to teams
and leadership towards improving Agile process and metrics,
evaluate and mentor existing Scrum teams, and deliver training
courses for product owners, developers, and testers.
Who We Are
PAR invented the FIRST point of sale terminal over 40 years ago,
yet we operate much like a start-up at the forefront of restaurant
technology. PAR's solutions are used to serve tens of millions of
guests every day in over 120 countries. Our mission is to build the
number one restaurant technology company in the world and we're off
to great start. We believe our customers want technology that is
open and fast that enables their ability to innovate.
We're looking for people who are hungry to go beyond the idea of
'just a job'. PAR's not for everyone though: We work hard, and we
really reward success. We push ourselves and each other to be
better every day. We're ferocious in battle but gentle in spirit.
We're hands-on people. We keep our room clean and make our bed
because details matter. We believe it is better to be fast than
big, and that being both is best. We believe diversity creates
strong systems and communities. We experiment. Sometimes we break
things, but we learn quickly. We're honest and our intentions are
good. And we always offer the last slice of dessert to our guests.
We've got each other's and our customers' backs no matter what.
We believe that our ambition is only limited by our ability to
attract and retain great people; people who are up for the
challenge to change the game with us! If it sounds like you belong
here, we should meet!
PAR provides equal employment opportunities to all employees and
applicants for employment and prohibits discrimination and
harassment of any type without regard to race, color, religion,
age, sex, national origin, disability status, genetics, protected
veteran status, sexual orientation, gender identity or expression,
or any other characteristic protected by federal, state or local
laws. This policy applies to all terms and conditions of
employment, including recruiting, hiring, placement, promotion,
termination, layoff, recall, transfer, leaves of absence,
compensation and training.
Keywords: PAR Technology, Washington DC , Agile Coach - Remote, IT / Software / Systems , Washington, DC
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