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Technical Trainer

Company: ADG Tech Consulting, LLC.
Location: Washington
Posted on: January 16, 2022

Job Description:

Title: Technical TrainerLocation: Washington, DCDuration: Long-termVisa: US Citizen"Candidate should be able to travel Worldwide 25 - 30% of the time once COVID restrictions are lifted"."As of now it is a remote opportunity, the customer may request for onsite once Covid restrictions are lifted".Responsibilities: Help analyze stakeholder training needs and identify all the nuances of the system's impact on the stakeholders.

  • Work with stakeholders to gather requirements for training, communication, and change management needs.
  • Work with the project leads to identify the training needs.
  • Provide input and assistance in the development of overall training and change management strategy and plans.
  • Conduct research and provide recommendations for training strategy, including appropriate training methods, materials, and delivery.Gain subject matter-level expertise of the system and business process, through independent research and collaboration with others.
    • Learn how to quickly navigate new systems, understand how they work, and translate that into user-friendly language.
    • Swiftly grasp complex business processes and workflows and integrate that understanding into instructional material.
    • Proactively provide feedback on tools and process improvement opportunities to internal teams.Create innovative, engaging, and effective instructional materials with a focus on helping people use software to complete their daily tasks.
      • Materials include, but are not limited to: help videos, instructor-led training courses, user guides, tip sheets, wiki pages, email communications, etc.
      • Elicit feedback on materials, internally and externally, and collaborate on incorporating feedback.
      • Write in a user-friendly and system-accurate way.Deliver training to stakeholders on new and evolving systems.
        • Training methods include in-person, remote, and hands-on.
        • Clearly communicate business purpose as well as system instructions.
        • Deliver training presentations clearly, effectively, and professionally.Write communication materials highlighting system changes, benefits, etc. to inform impacted stakeholders.
          • Write in different styles to engage, inform, or train stakeholders.
          • Write clear, effective, and concise communication materials.Assist in developing criteria for evaluating the effectiveness of training activities.
            • Coordinate the follow-up of training events and the administration of surveys and reports.Qualifications:
              • Bachelor's degree in instructional design, educational technology, or related field.
              • Employer will accept a suitable combination of education, training, or experience.
              • Minimum of 5+ years of experience developing instructional materials, technical writing/editing, and teaching in an adult environment.
              • Solid expertise using MS Office products.
              • Excellent oral and written communication skills with proficiency in writing, editing, proofreading, and formatting of user-friendly, customer-ready materials.
              • Excellent presentation skills with experience in providing instructor-led trainings.
              • Excellent customer service, teamwork, creativity, and analytical skills.
              • Excellent organizational and interpersonal skills.
              • Self-motivated and disciplined, with capacity to work on multiple priorities in a fast-paced, dynamic environment and within time constraints.
              • Exposure to cross-cultural audiences, and global and cultural awareness.
              • Strong attention to detail and outstanding follow-through.
              • Familiar with a variety of Instructional Design concepts, best practices, and procedures.
              • Ability to develop a basic subject-matter understanding through materials provided, individual research, and collaboration with stakeholders.
              • Understanding of the software development lifecycle and ability to translate software development language into user-friendly language.
              • Ability to understand and write about complex scenarios.
              • Flexible and adaptable; able to work in ambiguous situations.
              • Ability to work independently and collaboratively with software development teams, government agency stakeholders, and creative teams.
              • Experience with Section 508 compliance.
              • Experience using Vyond, Adobe Illustrator, Premiere Pro, After Effects, Photoshop, InDesign, or Audition is a plus. Thank you, SivaADG Tech Consulting (Direct)Email: . net - provided by Dice

Keywords: ADG Tech Consulting, LLC., Washington DC , Technical Trainer, IT / Software / Systems , Washington, DC

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