WashingtonRecruiter Since 2001
the smart solution for Washington DC jobs

Staff Software Engineer (Back End)

Company: Zendesk
Location: Washington
Posted on: April 10, 2021

Job Description:

Job Description The Zendesk Buying Experience team is looking for a well-rounded Staff Engineer with strong experience in crafting web solutions at scale. Join us to build a simple and secure experience across the Zendesk family of products. The ideal candidate will have deep technical knowledge and experience in designing distributed systems that are scalable, reliable, and resilient. A technical leader who understands the design trade-offs. What you get to do every day

  • Partner across all areas of the SDLC, including requirements gathering, working with product owners, and building services and solutions.
  • Work across teams and organization boundaries to standardize and integrate services, new libraries, tools, and workflows
  • Actively participate in code reviews and design discussions
  • Develop a strategy around diagnostics, reporting, alerting, auditing, and APM to better monitor our services in production.
  • Collaborate with downstream teams to identify gaps in quality and suggest solutions to mitigate them.
  • Partner with our Group Tech Lead and Architects to stay abreast of issues affecting the Zendesk platform.
  • Work with engineering and product teams to prioritize the work focusing on security, performance, and scaling into the roadmap. What you bring to the role
  • Experience in service delivery in distributed systems at scale with a consistent record of designing complex web services with low latency.
  • Proficiency in Web technologies: HTTP(s), RESTful web services, Docker, Java, and AWS
  • Experience with relational databases and NoSQL storage (preferably MySQL).
  • Experience with CI/CD and Delivery systems (Github Actions, Travis, Jenkins)
  • Customer-first mentality when dealing with service incident management, data analysis, and root-cause analysis.
  • Experience working in an agile development environment
  • Ability to work independently yet fully collaborate with worldwide, remote teams, technical executives, and architects at the company.
  • Act as an ally for management and be deeply invested in building an inclusive team environment
  • A hunger for learning new technologies and an eagerness to grow your knowledge and capabilities. Nice to have
  • Architecting maintainability into the product and driving for the highest standards
  • Experience with Ruby is a plus
  • Experience implementing observability layers and reporting tools (DataDog, New Relic, Kibana, Rollbar)
  • Knowledge of modern web security features (authorization, identification, certificates, keychain, SSO, OAuth, SSL)
  • Experience with billing platforms and services (Zuora, Braintree, PayPal), multi-currency, payment processing, subscription modeling, fraud detection
  • Experience building concurrent data streaming and building real-time systems using point-to-point and publisher-consumer messaging design patterns (preferably Apache Kafka, RabbitMQ)
  • Experience working on open source projects with an active GitHub repo
  • Clear, concise, and effective verbal and written communicator with the ability to share technical details clearly across org boundaries
  • Experience in direct customer engagement related to business planning, feature explorations, and support-related activities
  • Previous experience leading a team through software development and technical greenfield work experience
    Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.-- More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San--Francisco, Zendesk --has operations--in--the--United--States, Europe,--Asia,--Australia,--and South America.

Keywords: Zendesk, Washington DC , Staff Software Engineer (Back End), IT / Software / Systems , Washington, DC

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other IT / Software / Systems Jobs

Senior Front Office - Systems Integrator Technical Specialist
Description: Business Group Highlights IntelligenceThe Intelligence group provides high-end systems engineering and integration products and services, data analytics and software development to national and military (more...)
Company: Perspecta
Location: Chantilly
Posted on: 04/14/2021

Systems Administrator
Description: By providing the information below and checking the boxes referenced, you acknowledge and consent to SAIC's Privacy Policy to include access and use of your information for the purposes of sharing your (more...)
Company: Saic
Location: Chantilly
Posted on: 04/14/2021

Software Developer ARCHIBUS Integrator
Description: By providing the information below and checking the boxes referenced, you acknowledge and consent to SAIC's Privacy Policy to include access and use of your information for the purposes of sharing your (more...)
Company: Saic
Location: Chantilly
Posted on: 04/14/2021

25B Information Technology Specialist (Bowie,MD)
Description: Job Description br br If you've ever considered a job in IT, become an Information Technology Specialist in the Army National Guard and expand your skills and experience with complex technologies. (more...)
Company: Army National Guard
Location: Bowie
Posted on: 04/14/2021

Principal / Sr Principal Cyber Software Engineer (Secret)
Description: At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and software-secure technology to enable strategic (more...)
Company: Northrop Grumman
Location: Chantilly
Posted on: 04/14/2021

Sr. Principal Windows Systems Administrator
Description: Support our entire enterprise and build the networks, staff the teams, and develop the processes that will keep us defining what's possible. We have opportunities across our enterprise with 90,000 team (more...)
Company: Northrop Grumman
Location: Catonsville
Posted on: 04/14/2021

Plsql Developer (PL/SQL Developer) - Contract to Hire - ETL experience must
Description: Title: PL/SQL DeveloperDuration: Contract to HireLocations: Remote br DESCRIPTION: br MUST HAVE: ul li Certifications: Oracle PL/SQL Developer Certified li ETL Experience
Company: Mastech Digital
Location: Chantilly
Posted on: 04/14/2021

Sr Manager, Software Engineering (United Income)
Description: McLean 2 19052 , United States of America, McLean, VirginiaSr Manager, Software Engineering United Income United Income is a recently acquired fin-tech startup looking to add a talented engineering (more...)
Company: Capital One
Location: Sterling
Posted on: 04/14/2021

QAD Developer - Remote
Description: Kelly IT is looking to recruit an QAD Developer for our pharmaceutical client to join their growing team in Catonsville, MD.Job Title: QAD DeveloperLocation: 100 remote company location - Catonsville, (more...)
Company: Kelly Services
Location: Catonsville
Posted on: 04/14/2021

Full Stack Developer - New Opportunity!
Description: Description: br Do you have a passion for technology Does application development excite you Are you comfortable being the solo developer on the tech team If so...keep reading. We are actively seeking (more...)
Company: InstallNET
Location: Bowie
Posted on: 04/14/2021

Log In or Create An Account