WashingtonRecruiter Since 2001
the smart solution for Washington DC jobs

Wireless Sales Expert (PT) - Inside Costco

Company: Wireless Advocates
Location: Springfield
Posted on: March 28, 2020

Job Description:

Job Locations

US-VA-Springfield

Mission

WIRELESS SALES EXPERT (WSE)

Headquartered in Seattle, Washington, Wireless Advocates is a third-party provider of wireless products and services both online and in approximately 600 retail locations nationwide. Together with Fortune 100 channel partners and wireless carriers, our knowledgeable teams of on-site wireless professionals deliver high-value products and services, helping consumers connect and communicate every day. Wireless Advocates operates retail kiosks and online sales activities for our retail partner Costco Wholesale, Army & Air Force Exchange Services (AAFES), Marine Corps Exchange (MCX), and Navy Exchange (NEX).

Responsibilities

What you will be doing

As a Wireless Sales Expert, you will be serving one of the nation's leading retailers. You'll work closely with your Kiosk Manager to deliver outstanding sales results, operational excellence and an exceptional member experience. With your extensive knowledge of the latest phones and accessories on the market coupled with your understanding of the most competitive pricing plans available you will get the opportunity to be a subject matter expert. You will utilize your sales skills to help customers select the best plan and product that will suit their needs. Each interaction allows you to build trust, educate your customer and offer a variety of options and solutions.

What Kind of Sales Person are you?

You are the type of sales expert who creates a positive member experience. You strive to meet or exceed all Wireless Sales Expert customer service, quality of sale and performance expectations. You exhibit high levels of professionalism and operational excellence. You take pride in providing exceptional member service. You maintain effective working relationships with your peers, manager and Costco personnel. You are able to meet sales expectations with minimal direct supervision.

Your Responsibilities

Wireless Sales Experts (WSE) are responsible for creating an excellent member experience by ensuring every interaction is professional and utilizes the GUESTS methodology. The WSE provides expert product and service selection advice so that members purchase products that meet their individual needs and wishes. The WSE is responsible for achieving personal sales and service goals and meeting all operational standards and expectations. The WSE must demonstrate the Company Guiding Principles in all interactions with members, employees and host store personnel. Since this is a retail position, the WSE should ideally be available for shifts on Friday, Saturday and Sunday.

Sales Performance

* Consistently meets or exceeds sales and performance expectations---Consistently executes the company's GUESTS sales process

Customer Service

* Provides superior, professional customer service to all members. Meets or exceeds all quality of sale and customer service standards
* Keeps up to date with all communications and relevant information (i.e. promotions, inventory, etc.)--- Ensures all sales, operational and other SOPs standards are met and that all applicable SOPS are consistently executed--- Builds long-term repeat relationships with customers through personal integrity, sales and product expertise

Operational Performance

* Consistently meets or exceeds all operational standards including
* Non-negotiables---Quality of sale---Adherence to published work schedules, meal breaks and timekeeping---Accurate time keeping practices---Safety---Training compliance---Completion of paperwork and direct delivery processing

Competencies

* Customer focus
* Instills Trust

Qualifications

Position Requirements

* Prior sales and retail experience preferred but not required
* Excellent customer service skills that inspire repeat member visits
* Strong written and verbal communication skills
* Able to work a flexible schedule including varied shifts that may include evenings, weekends and holidays
* Able to stand for extended periods of time
* At least 18 years of age
* Legally authorized to work in the U.S.

Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to regularly stand, walk, talk, see and hear. Of particular note is the requirement to continuously stand and walk on concrete floors without the ability to sit, except during scheduled meal and rest periods. The employee is occasionally required to stoop, kneel, crouch, reach, push, pull, lift or move up to twenty (20) pounds, grasp, and type. The employee is required to have close visual acuity to perform activities such as preparing and analyzing data and figures, extensive reading, and viewing a computer screen.

As part of our standard hiring process for new employees, employment will be contingent upon successful completion of a background check.

Wireless Advocates, LLC is an equal employment opportunity employer. To find out more about us, visit our website at http://www.wirelessadvocates.com.

Keywords: Wireless Advocates, Washington DC , Wireless Sales Expert (PT) - Inside Costco, IT / Software / Systems , Springfield, DC

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


Request A Mobile Notary!
Description: Certified Mobile Notary Service is a mobile notary service available in all 50
Company: Mommy Jobs Online
Location: Wilmington
Posted on: 04/7/2020

Web Communications Specialist
Description: CBOSS - Web Communications Specialist Germantown, MD Job Responsibilities Managing website and social media projects to include:Gathering project specs and developing charters Setting objectives and criteria (more...)
Company: Dunhill Professional Search & Government Solutions
Location: Germantown
Posted on: 04/7/2020

Software Sales Account Manager, Federal Accounts
Description: OverviewQuest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. We are currently looking (more...)
Company: Quest Software
Location: Rockville
Posted on: 04/7/2020


Senior Principal Consultant - Peoplesoft Developer
Description: --- -- -- Provide software development and support for multiple applications and tools within the PeopleSoft Suite e.g. HCM, Financials, CRM, ELM, etc. ---- -- -- Collaborate with the customer and functional (more...)
Company: Oracle
Location: Reston
Posted on: 04/7/2020

Full Stack Java Tech Lead - Reston, VA - Leadership Role- Full Time Permanent Role - Direct Hire
Description: Inviting applications for the role of Senior-Level Full Stack Technical Lead, riskCanvas End-to-End AML Solution Responsibilities Configuring and maintaining Java, Angular JS/TS and Hadoop-based code (more...)
Company: Vbeyond Corporation
Location: Reston
Posted on: 04/7/2020

Software Engineer (.Net, API, C#)
Description: Due to the current health risks with coronavirus our entire organization is currently working remotely - but in general we do prefer to have employees in the office for better collaboration -------Not (more...)
Company: Kamis
Location: Bethesda
Posted on: 04/7/2020

Systems Administrator
Description: Description br br NJVC br br Company Job Title: Systems Administrator br br Clearance: TS/SCI br br Location: Charlottesville, VA br br Reports To: Program Manager br br FLSA Status: (more...)
Company: Chenega MIOS
Location: Charlottesville
Posted on: 04/7/2020

Network Administrator
Description: Description Job Description: The Mission Solutions Group at Leidos is pursuing a government contract with a classified customer in the National Capital Region which requires a Network Administrator. The (more...)
Company: Leidos
Location: Chantilly
Posted on: 04/7/2020

System Administrator
Description: Description Job Description: Job DescriptionThe Leidos Defense Group is seeking candidates to fill a System Administrator position supporting our work with the Department of State DoS Consular Affairs (more...)
Company: Leidos
Location: Chantilly
Posted on: 04/7/2020

Machine Learning/Computer Vision Consultant
Description: Your Role and ResponsibilitiesIBM Global Business Services GBS is a team of business, strategy and technology consultants enabling enterprises to make smarter decisions and providing unparalleled client (more...)
Company: IBM Global Business Services
Location: Reston
Posted on: 04/7/2020

Log In or Create An Account