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Systems Administrator

Company: Chenega MIOS
Location: Springfield
Posted on: March 28, 2020

Job Description:



Company Job Title: Systems Administrator (Multiple Levels)

Clearance: TS/SCI

Location: Springfield, VA, Chantilly, VA, Arlington, VA , Mclean, VA or Washington, DC

Reports To: Program Manager

FLSA Status: Exempt, Full Time, Regular


The Systems Administrator work closely with both on-site and remote users to coordinate site visits and upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 2/3 support of production systems..

Duties and Responsibilities:

  • Systems administration of desktop and server systems connected to local and wide area networks.
  • Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions.
  • Provide support for implementation, troubleshooting and maintenance of IT systems
  • Manage IT system infrastructure and any processes related to these systems
  • Provide support to IT systems including: day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provide Tier 2 and Tier 3 problem identification, diagnosis and resolution of problem
  • Provide support for the escalation and communication of status to agency management and internal customers
  • Provide support for the dispatch system and hardware problems and remains involved in the resolution process
  • Install/load operating system and application software
  • Isolate and resolve hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof
  • Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance
  • Integrate new technologies into new and existing systems including the transition and migration of corporate systems.
  • Execution of on-site, on the floor, technical and system administration support
  • Support requirements for managing installation, configuration and maintenance of Unix/Windows workstations and servers, including:
  • Web servers
  • Network attached storage devices
  • Stored data in support of business processing requirements
  • Perform software installations and upgrades to Unix/Windows operating systems and layered software packages and maintain them in accordance with:
  • Established policies
  • Procedures and service level agreements
  • Evaluation and installation of software/hardware patches and resolution of software related problems associated with COTS/GOTS products
  • Assist with achieving optimum performance and availability standards through implementing appropriate technical solutions.
  • Attend meetings weekly and provide weekly status reports.
  • Attend Authorized Outage, Firewall Change Request, and Root Cause Analysis Boards as required
  • Follow procedures to maintain and manage multiple linked databases including security, data safety and integrity, disaster recovery, and bulk data import/exports.
  • Conduct routine and emergency maintenance of assigned data center equipment
  • Communicate/coordinate scheduled preventive maintenance windows with potentially impacted customers
  • Collaborate and contribute to the development, administration, and testing of backup and recovery plans
  • Ensure systems are secure to STIG guidelines by utilizing tools such as Retina and HBSS
  • Maintain operational, configuration, and other standard operating procedures (SOPs).
  • Verify system availability with existing Enterprise tools
  • Other duties as assigned

    Minimum Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)

    Multiple Levels are Opened right now:

    Level 0

    • Bachelor's Degree or
    • Associate's Degree and 2 years relevant experience or
    • 4 years relevant experience

      Level 1

      • Bachelor's Degree and 2 years relevant experience or
      • Associate's Degree and 4 years relevant experience or
      • 6 years relevant experience

        Level 2

        • Bachelor's Degree and 4 years relevant experience or
        • Associate's Degree and 6 years relevant experience or
        • 8 years relevant experience

          Level 3

          • Bachelor's Degree and 6 years relevant experience or
          • Associate's Degree and 8 years relevant experience or
          • 10 years relevant experience

            Level 4

            • Bachelor's Degree and 8 years relevant experience or
            • Associate's Degree and 10 years relevant experience or
            • 12 years relevant experience
            • Years of relevant work experience includes:
            • UNIX, Windows, and/or Storage administration
            • Experience working with trouble reporting and tracking systems such as REMEDY
            • Experience supporting the IC/DOD
            • Experience in the imagery intelligence domain a plus
            • Ability to obtain CompTIA Security or DoD 8570 Level II equivalent certification within 90 days of hire
            • TS/SCI required; with ability to pass CI polygraph.

              Knowledge, Skills and Abilities:

              • Ability to create and modify scripts in multiple disciplines on Windows, Linux, and Solaris systems
              • Ability to learn, understand, and apply new technologies.
              • Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities is required.
              • Ability to respond to after hour calls "provide on-call support"
              • Must possess strong problem solving and fault isolation skill sets
              • Knowledge of the Customer's processes and procedures and of the Customer's production systems a plus
              • Ability to prioritize and execute tasks in a high-pressure environment.
              • Ability to function as a team member and independently
              • Ability to travel 0-20% to local area sites as well as other locations with similar architecture/footprint.
              • Prefer skills in one or more of the following:
              • Window Server
              • Red Hat
              • IRIX
              • Solaris
              • Sybase
              • Informix
              • SQL
              • Imagery Production Chain
              • Ability to lift or move various pieces of computer equipment, (max 40 pounds).
              • Ability to prioritize and execute tasks in a high-pressure environment.
              • General knowledge of database administration, network administration and possess network configuration management skills.

                Physical Demands: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

                • While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

                  Work Environment: (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.)

                  • The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.
                  • During visits to areas of operations, may be exposed to extreme cold or hot weather conditions. Is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise.

                    Chenega Corporation and family of companies is an EOE.

                    Equal Opportunity Employer/Veterans/Disabled

                    Native preference under PL 93-638.

                    We participate in the E-Verify Employment Verification Program.

                    Primary Location: United States-Virginia-Springfield

                    Other Locations: United States-District of Columbia-Washington DC, United States-Virginia-Chantilly, United States-Virginia-Arlington, United States-Virginia-McLean

                    Organization: NJVC

                    Strategic Business Unit: Military Intelligence and Operations Support

                    Security Requirements: TS / SCI

                    Job Schedule: Full Time Exempt

                    Recruiter: Duane Butler

                    Req ID: 1900004694

Keywords: Chenega MIOS, Washington DC , Systems Administrator, IT / Software / Systems , Springfield, DC

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