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Identity and Access Management and Governance Analyst

Company: NTT Data Services
Location: Washington
Posted on: March 28, 2020

Job Description:

My customer, an international organization located in Washington, DC has an opening for an Identity and Access Management and Governance Analyst. Identity and Access Management and Governance Analyst Position Overview The position requires the review and analysis of Identity, Credential, and Access Management (ICAM)-related policies and technical specifications, as well as comparing and contrasting guidance with clients' current state. The incumbent will be expected to develop core knowledge and status in ICAM-related policies and guidance, assist with the development of unit-level projects and solutions, perform day-to-day operations, implement product updates, add new features, and produce analysis. This person will also be expected to provide technical support for the integration of ICAM solutions into the enterprise, assist with requirements gathering and technical solution development, and support deployment planning, transition management, communications, and operations management. Essential Job Functions Provide entitlements to end-user and birthright applications, regardless of deployment model (i.e., cloud or on premise). Document and maintain the entitlement catalog (roles and rules) for all end user, including birthright and privileged access entitlements, with assistance from key stakeholders (Security Risk management and Business Users). Document and maintain the master catalog of current state provisioning business process workflows and RACI that reflects actor roles, responsibilities, and processes. Certify all end user, birthright, and privileged accounts for all entitlement provisioning. Provide Access Management support for Enterprise Systems, including o New User Account Activation o Password Resets and User Deactivation o Group Assignments and Changes o Account lifecycle changes Provide support to Authorized Users on both a reactive and a proactive basis. Manage Incidents from Authorized Users relating to all Services in conformance with Incident Management. Monitor and report for performance metrics. Periodically evaluate Access management processes, identify process improvements, and provide recommendations for addressing systemic issues. Document and update Access management Procedures for Enterprise Systems. Maintain confidentiality and security. Assist in defining policies for access management, in coordination with the Identity, Certificate, and Access Management (ICAM) Program. Provide Tier 2 support for Access Management and Governance Issues. Perform manual account provisioning in response to end user access requests. Continuously identify and remove orphaned and duplicate user accounts. Establish processes to obtain and update inactiveterminatedseparated user information in a timely manner. Provide delegated administration privileges, in accordance with SHC policies and standards. Work across SHC business units to optimize, support, and maintain the provisioning and de-provisioning workflows supporting SHC's onboarding and offboarding systems and processes. Map user profiles to the onboarding and offboarding processes used across SHC business units, and recommend solutions to orchestrate workflows across multiple user types and departments. Assist with the rollout of auto-provisioning capabilities at SHC and provide ongoing support to auto-provisioning infrastructures, once deployed. Implement provision access and storage on SHC file servers and the Box file-sharing platform. Participate in capacity planning, performance monitoring, and maintenance to ensure high availability. Assist with projects to enhance the provisioning landscape, such as o Evaluation and implementation of auto-provisioning tools capabilities at SHC o Configuration and modification to auto provisioning workflows as required to optimize provisioning activities o Configuration of new applications for auto-provisioning Participate in regular SHC and third party security compliance audits related to Epic and Lawson systems Work with IAM engineering, RBAC, and provisioning teams to implement controls and procedures to ensure compliance, as it relates to access to Epic and Lawson systems Educational Qualifications and Experience Education Bachelor's degree in Computer Science, Engineering, or related discipline Role Specific Experience 2+ years of experience in IT Experience in IdentityAccount Lifecycle Management Certification Requirements None specified Required SkillsAbilities Familiarity with Access Management and Governance issues and solutions. Knowledge of one of the following SailPoint, AD, LDAPPasskey, and secure-IDRSA. Strong analytical and problem solving skills. Ability to work in a fast paced, pressured, highly visible, changing environment. Self-motivated, proactive, independent, and responsive (requiring little supervisory attention). Solid oral and written communication skills (ability to present and explain technical information to end users in a simple way). Desired SkillsAbilities (not required but a plus) Knowledge of SailPoint, AD, Lotus Notes, Exchange, LDAPPasskey, and secure-IDRSA Experience Matrix for Levels " Level I - 2+ years of experience " Level II - 5+ years of experience " Level III - 7+ years of experience The Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result. Contractor Benefits Medical Dental Vision 401(k) benefits are available only to W2 Contractors Who is NTT Data? NTT DATA is a leading IT services provider and global innovation partner with 300,000 professionals based in over 88 countries. NTT DATA emphasizes long-term commitment and combines global reach and local intimacy to provide premier professional services, including consulting, application services, business process and IT outsourcing, and cloud-based solutions. We're part of NTT Group, one of the world's largest technology services companies, generating more than 100 billion in annual revenues and partner to 80 of the Fortune 100. Visit www.nttdata.comamericas httpwww.nttdata.comamericas to learn how our consultants, projects, managed services, and outsourcing engagements deliver value for a wide range of businesses and government agencies. The Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.

Keywords: NTT Data Services, Washington DC , Identity and Access Management and Governance Analyst, IT / Software / Systems , Washington, DC

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