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5ESS Manager (Security Clearance required)

Company: General Dynamics - IT
Location: Arlington
Posted on: December 5, 2019

Job Description:

REQ#: 2019-64959Job DescriptionWe are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that---s important. GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day. We think. We act. We deliver. There is no challenge we can---t turn into opportunity. And our work depends on a 5ESS Manager joining our team to support JSP-ETM activities at the Pentagon.At GDIT, people are our differentiator. As a 5ESS Manager supporting JSP-ETM, you will be trusted to provide customer support over-seeing Voice Services specifically for on-site 5ESS telephony switch, provisioning, installing and troubleshooting data and telecommunications line infrastructure. In this role, a typical day will include:Liaison between customer and switch support to provide adds, moves, change and fix action for 5ESS ISDN and analog service.Monthly reporting of voice configurations of Voice equipment: 5ESS and its peripherals.Access Telecommunication closets, wire and patch line dropsIP Telephony systems administration, configuration, and implementationDesign /maintain documentation related to system layoutWork with and as Phone Technician to provide customer problem solutions Create and update network documentation and inventorying telephony parts and suppliesWork closely with other members of the voice and network core team to support the overall mission of the company and its' strategic business initiativesEducationBachelors Degree in a related technical discipline, or the equivalent combination of education, technical training, and work experience.Qualifications8+ years of Field and/or Phone Technician Vocational experience and/or OJT TrainingActive Secret ClearanceTraining Certificate with major Telephony Vendor Voice System (Western Electric, AT&T, Verizon, Cisco, Nortel, or other)Experience with industry standard Voice over IP (VOIP), ISDN, and Analog phone installationKnowledge and experience in configuration, implementation, and maintenance of voice, data, and/or network communications systems.Communicates ideas both verbally and in written form in a clear, concise, and professional mannerExcellent attentiveness to detail and professional manner for customer supportAbility to understand and apply technical concepts and ability to analyze and solve problems using learned techniques and tools.Knowledge and experience of basic understanding of infrastructure wiring/ connectivityKnowledge in support for ISDN, Analog, IP, VoIP, PBX, voice mail, voice networks, and video systemsKnowledge of DOD network and system security requirements For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Keywords: General Dynamics - IT, Washington DC , 5ESS Manager (Security Clearance required), IT / Software / Systems , Arlington, DC

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