Program Manager, Cloud Sales Center Talent Team

Company: Amazon
Location: Arlington
Posted on: April 1, 2026

Job Description:

Join AWS Cloud Sales Center (CSC) as a Program Manager driving the execution and evolution of our Future Sellers Academy (FSA). As a single-threaded owner of FSA's operational excellence and program tracks, you'll combine hands-on execution with strategic thinking to continuously improve our cornerstone talent development program. While collaborating with leadership on overall strategy, you'll own the mechanics of FSA delivery, drive efficiency at scale, and serve as a thought leader in early career technical sales talent development. Your unique perspective will help AWS anticipate and adapt to changing talent landscapes, ensuring our programs remain innovative and effective. Key job responsibilities • Own and optimize FSA program tracks, ensuring best-in-class delivery while driving continuous improvement • Serve as a thought leader in early career technical sales talent development, helping shape the future of our programs • Analyze industry trends and emerging practices to provide strategic insights for program evolution • Build and maintain robust feedback mechanisms across all levels of the organization • Drive program efficiency and scaling initiatives while maintaining quality and effectiveness • Partner with leadership to translate strategy into actionable program components • Develop and implement metrics to measure program impact and identify opportunities A day in the life Your day begins collaborating with leaders who are passionate about developing talent and driving innovation. You'll engage with brilliant minds across the organization, from sales leaders to sales specialists, all united in their commitment to excellence. A typical day involves balancing time between the sales floor and program operations - you might start by observing how FSA participants are applying their training, then pivot to working with enablement teams on program improvements. You'll regularly connect with sales managers to gather feedback, analyze program metrics with leadership, and collaborate with learning experience designers to enhance training modules. Whether you're leading feedback sessions with current participants, strategizing with leaders on program evolution, or working with operations teams on scaling initiatives, your focus remains on delivering an exceptional development experience for our early career talent. The role requires flexibility and energy as you navigate between strategic planning and hands-on execution, always keeping the success of our sales representatives at the center of every decision. About the team We are a small but mighty team dedicated to developing the next generation of AWS sales talent. We combine strategic thinking with flawless execution to deliver world-class enablement programs. Our work directly impacts AWS's growth by ensuring our sales talent is prepared for both today's challenges and tomorrow's opportunities. We're seeking someone who can balance strategic thinking with operational excellence, who understands the evolving landscape of technical sales talent, and who can help us stay ahead of industry trends while delivering exceptional programs today. You'll join a collaborative team that values innovation, direct feedback, and measuring impact, while helping shape the future of how AWS develops early career sales talent. - 5 years of developing program strategies and plans, diving execution, and influencing senior stakeholders experience - 5 years of program or project management experience - 3 years of defining and implementing process improvement initiatives using data and metrics experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience using data and metrics to determine and drive improvements - Experience working cross functionally with tech and non-tech teams - 4 years of driving end to end delivery, and communicating results to senior leadership experience - Experience in defining and implementing process improvement initiatives using data and metrics - 3 years of leading large complex programs experience - 3 years of leading large complex programs. Sales or talent programs preferred. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, VA, Arlington - 74,200.00 - 129,800.00 USD annually USA, WA, Seattle - 82,700.00 - 129,800.00 USD annually

Keywords: Amazon, Washington DC , Program Manager, Cloud Sales Center Talent Team, Human Resources , Arlington, DC