Human Capital Specialist

Company: Booz Allen Hamilton
Location: Chantilly
Posted on: April 1, 2026

Job Description:

Human Capital Specialist The Opportunity: Human capital isn’t just about policies, it’s about people and mission success. As an HR Specialist on our team, you’ll engage with clients to help them achieve their human capital goals, directly impacting a growing organization. You’ll provide basic customer support related to human resources payroll, benefits and other HR inquiries. You’ll deliver accurate and efficient solutions via live phone, email, and a HR self-service system, with exceptional customer service. You’ll take ownership of HR questions regarding leave of absence, payroll inquiries, benefits enrollment and eligibility, onboarding and routine HR questions and follow them through to a resolution. You’ll maintain and use a knowledge management system to fully research and to provide correct guidance in responding to employees. You’ll be responsible for escalating issues in a timely manner to ensure a positive end user experience while facilitating escalations to program leaders as required. Join us. The world can't wait. You Have: 3 years of experience in human resources Experience maintaining a knowledge base to support self-service, increase accessibility of information, and decrease resolution time Experience with using Microsoft Office products, including Excel, Word, and PowerPoint Ability to research and process a wide ran ge of concepts, practices, and legal and regulatory requirements to respond to inquiries Ability to effectively meet requirements Ability to exercise judgement and tact and diplomacy with stakeholders TS/SCI clearance with a polygraph Bachelor's degree Nice If You Have: Experience in the DoD or Intelligence Community (IC) Knowledge of ServiceNow and SharePoint Ability to present and explain findings to teammates and leadership teams Ability to manage conflicting priorities and timelines Possession of excellent oral and written communication skills Possession of excellent customer service skills Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is . Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $55,200.00 to $126,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Candidate AI Usage Policy AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided . Work Model Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings. Remote : If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility. Hybrid : If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility. Onsite : If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

Keywords: Booz Allen Hamilton, Washington DC , Human Capital Specialist, Human Resources , Chantilly, DC