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HR Analytics Consultant

Company: Cape Fox Corporation
Location: Washington
Posted on: November 17, 2023

Job Description:

Share this job as a link in your status update to LinkedIn. Job Title HR Analytics Consultant Job Description Job Summary
The Civil Service Staffing Division (CSS) is an operational unit within USAID's Office of Human Capital and Talent Management, Human Capital Services Center (HCTM/HCSC) that specializes in providing expert guidance and advisory services on a wide range of Civil Service (CS) staffing matters. A key component of CSS's mission is to enhance customer service, improve workforce analysis, and proactively drive innovation and efficiency in the services we offer. To strengthen our capabilities, we are seeking an experienced HR Data Analyst to join our team. In this role, the Analyst will play a vital role in collecting, analyzing, and visualizing data on personnel and recruitment processes. They will deliver valuable insights derived from the data through various channels to different stakeholders, ensuring effective communication and understanding of agency/HCTM priorities. By leveraging advanced statistical analysis techniques, the Analyst will uncover insights and trends that will inform decision-making and enable us to enhance our customer service initiatives. They will also proactively provide strategic recommendations for process improvements based on thorough workforce analysis, optimizing our staffing approach and streamlining operations. With a focus on accuracy and reliability, the Analyst will champion the use of HR analytics and innovative HR information systems to provide accurate and reliable data that drives decision-making. They will monitor industry trends, seek opportunities to improve our service delivery model, and ensure that CSS remains at the forefront of HR analytics and technology. Through effective communication and a deep understanding of agency/HCTM priorities, the Analyst will help transform CSS into a world-class staffing division, delivering exceptional service and optimizing the CS staffing experience for candidates and hiring managers alike.

The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Employee may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload.

Essential Functions and Responsibilities
Responsibilities for the HR Analytics Consultant position in the Civil Service Staffing Division may include:

  • Develop and implement data collection strategies to gather HR-related information, including personnel data, recruitment metrics, and workforce demographics.
  • Analyze and interpret HR data using statistical techniques to identify trends, patterns, and insights that inform decision-making and improve CS staffing processes.
  • Create and present data visualizations, dashboards, and reports to effectively communicate HR analytics findings to stakeholders, including senior leadership and hiring managers.
  • Proactively conduct workforce planning and analysis to identify current and future staffing needs, optimize resource allocation, and ensure alignment with agency objectives and priorities.
  • Collaborate with CSS team members, hiring managers, and stakeholders to identify areas for process improvement, develop innovative solutions, and drive continuous improvement in CS staffing services.
  • Stay up-to-date with industry best practices and emerging trends in HR analytics, data management, and technology to ensure the adoption of cutting-edge tools and techniques.
  • Provide strategic guidance and recommendations on HR information systems and database management to ensure data integrity, accuracy, and compliance with relevant regulations and policies.
  • Support the development and implementation of new CS staffing initiatives, programs, and policies by providing data-driven insights and recommendations.
  • Conduct regular reviews and audits of HR data to identify and address data quality issues, data gaps, and inconsistencies.
  • Engage with internal and external stakeholders such as HR professionals, foreign service counterparts, subject matter experts, and industry partners to collaborate and share knowledge on HR analytics and practices. This will help tap into external expertise and ensure better outcomes for our HR strategies. Travel Requirements 0 - 10% Salary Grade Job Requirements Education and/or Experience
    Bachelor's degree in Human Resources, Business Administration, Statistics, Data Analytics, or a related field.

    - Qualifications and Requirements
    Qualification Requirements and Preferences for the HR Analytics Consultant position, with a preference for federal hiring process experience or knowledge: Requirements:
    • Proven experience in HR analytics, data analysis, and interpreting complex data sets.
    • Strong proficiency in statistical analysis tools and software, such as SPSS, R, Python, or similar programs.
    • Excellent quantitative and qualitative analysis skills, with the ability to analyze and interpret data to drive insights and inform decision-making.
    • Demonstrated proficiency in using Tableau (or PowerBI) to build effective dashboards.
    • Demonstrated experience in building and presenting data visualizations, dashboards, and reports to effectively communicate HR analytics findings.
    • Strong knowledge of HR principles, practices, and regulations.
    • Excellent problem-solving skills, with the ability to identify data trends, patterns, and outliers to solve HR-related challenges.
    • Exceptional attention to detail, accuracy, and data integrity.
    • Effective communication and interpersonal skills, with the ability to collaborate and communicate complex concepts to technical and non-technical stakeholders.
    • Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
      - Preferences:
      • Experience or knowledge of the federal hiring process, including familiarity with regulations, guidelines, and policies related to federal personnel and recruitment processes.
      • Master's degree in HR, Organizational Psychology, Data Analytics, or a related field.
      • Experience working in a government agency or Civil Service context.
      • Familiarity with HR information systems (HRIS) and applicant tracking systems (ATS), particularly OPM's USA Staffing system, HR Connect (or another PeopleSoft system), and ServiceNow.
      • Experience in workforce planning, organizational development, or talent management.
      • Certification in HR analytics or related field.
      • Knowledge of advanced statistical analysis techniques and predictive modeling.
      • Experience working in a multidisciplinary team and managing competing priorities.
      • Proficient in data collection methodologies, data management, and database systems. Category Human Resources Location USAID - Washington, DC, DC 20004 US (Primary)


Keywords: Cape Fox Corporation, Washington DC , HR Analytics Consultant, Human Resources , Washington, DC

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