Assistant Store Manager, Housewares Sales
Company: Crate and Barrel
Posted on: November 26, 2022
We inspire purpose-filled living that brings joy to the modern
home. With a team of more than 8,000 associates spanning 130 store
and distribution locations across the U.S. and Canada, we achieve
together, drive results and innovate to inspire. Drawn together by
a shared passion for our customers and a spirit of fun, we deliver
high-quality home furnishings that are expertly designed,
responsibly sourced and bring beauty and function to people's
homes. From the day we opened our first store in Chicago in 1962 to
the digital innovations that engage millions of customers today,
our iconic brand is nearly 60 years in the making-and our story is
We're here for it. We think you should be too. We're looking for a
driven professional with an inclusive mindset to join our team as
an Assistant Store Manager, Sales.
Determined and motivating, Assistant Store Managers, Sales empower
the sales team to deliver the exceptional customer experience that
we're known for. You're a natural leader, engaging and inspiring.
You're well connected to the pulse of the sales floor and see the
big picture, working to create a consistent image and optimistic
mood in the store. As an Assistant Store Manager, Sales, you own
customer resolution. Always in the customer's corner, you're
empowered to make timely decisions to accommodate their needs and
address their concerns. A mentor, educator and coach, you develop
creative ways to encourage your team to meet sales goals and turn
out a top-notch performance every day.
What you'll do:
* In collaboration with the Store Manager, manage and delegate
workload and ensure execution of plans and strategies across the
store and in assigned area.
* Partner with the Store Manager to establish and communicate all
critical metrics and expectations within the store, including but
not limited to sales, visual, operations, safety, loss prevention,
human resources, payroll/scheduling and training.
* Coach, teach, train, recognize and manage all aspects of
performance and development for all store associates to encourage
professional growth and build a bench of talent.
* Focus on promoting and driving sales as they pertain to, or are
driven by, position and acting as the Manager on Duty (MOD).
* Collaborate with Store Manager and other functional Assistant
Store Managers during new season planning and execution.
* Analyze results through reporting, translating numbers into
actionable behaviors and goals in order to improve KPI results.
* Ensure all customers are provided gracious, quick and efficient
service. Set expectations and model excellent service by exhibiting
a positive attitude and enthusiasm toward the job and the company
to both internal and external customers in all forms of
* Communicate regularly with the management team concerning all
aspects of sales, customer feedback/traffic and associate
training/performance. Participate in weekly store walk-throughs
with the management team and follow-up as required.
* Stay up to date on all store initiatives and communications that
are received, sharing with associates when appropriate.
What you'll bring:
* Your sense of personal style with a discerning eye and passion
for design and home furnishings
* 2+ years customer service or retail leadership experience
* High school diploma/GED or equivalent, Associate degree or
* Strong communication, interpersonal, and problem solving
* Strong delegation skills in support of execution and driving
* Proven ability to build a culture focused on success and
* Full-Time roles: Open availability to work flexible hours on
weekdays, evenings and weekends
* Part-Time roles: Availability to work two or more weekend days
(Friday, Saturday, and/or Sunday) and at least one weekday or
Job ID 2022-14765 Date posted 09/14/2022 Position Type
Our commitment to our associates is of the utmost importance. One
of the reasons the company attracts such a dynamic group of
associates is that we offer a full menu of benefits that are
relevant to their lives, both on and off the job. Many of these
benefits begin on day one, and extend to eligible dependents. To
learn more about available benefits please click
Euromarket Designs, Inc., which does business as Crate and Barrel
and CB2, will be referred to as "the Company". The Company is
deeply committed to working with and providing reasonable
accommodations to individuals with disabilities. If you need a
reasonable accommodation for any part of the application process,
or in order to perform the essential functions of a position,
please contact the location you are applying to here and ask to
speak with a manager regarding the nature of your request.
The Company is an equal opportunity employer; applicants are
considered for all positions without regard to race, color,
religious creed, sex, national origin, citizenship status, age,
physical or mental disability, sexual orientation, gender identity,
marital, parental, veteran or military status, unfavorable military
discharge, or any other status protected by applicable federal,
state or local law.
The Company participates in E-Verify and will provide the federal
government with your Form I-9 information to confirm that you are
authorized to work in the US.
State / City Compliance: The Company will consider for employment
qualified applicants with criminal history, including arrest and
conviction records, in accordance with the Los Angeles Fair Chance
Initiative for Hiring and the San Francisco Fair Chance
Keywords: Crate and Barrel, Washington DC , Assistant Store Manager, Housewares Sales, Hospitality & Tourism , Washington, DC
Didn't find what you're looking for? Search again!