Team Supervisor (overnights) - STR06008

Company: Wawa
Location: Washington
Posted on: November 26, 2022

Job Description:

Associates in this position will receive a $1.50 shift differential for hours worked between 12am-6am _The Night Supervisor is responsible for the complete operations of the store when a more senior level manager is not present. This position will be scheduled primarily on 3rd shift to manage tasks that are typically reserved for nighttime shifts, occasionally position will be scheduled on 2 nd shift based on business needs. This position will make appropriate recommendations to the store management team regarding any store concern or opportunity. Where applicable, this position will assist the management team with managing the fuel offer._ Principal Duties: 1. Ensure exceptional customer service is being delivered. Respond to and resolve customer inquiries in a courteous and timely manner. Respond to and resolve customer inquiries and solicit customer feedback and input.2. Ensure execution of established safety, security, quality, and store operations policies and standards. Demonstrate knowledge of and follow Wawa's Crisis Management procedures when necessary.3. Provide direction, motivation, and coaching for associates.4. Recognize associates and celebrate accomplishments.5. Enforce Wawa's cash handling and accountability processes and perform manager functions on register.6. Administrate check-in of external and internal vendors according to corporate procedures.7. Exhibit a working knowledge of store equipment and ensure facility and store conditions meet established standards. Essential Functions: 1. Ability to work well individually as well as in a team environment2. Excellent oral and written communication skills3. Excellent customer service skills4. Ability to work with little or no supervision5. Detail oriented and excellent organizational skills6. Good analytical, critical thinking and problem solving skills7. Proven self-starter with demonstrated ability to make decisions8. Excellent relationship building and leadership skills9. Flexible availability which will include primarily third shift with an occasional 2nd shift, weekends, and holidays, based on business needs10. Ability to learn and utilize the store's technology11. Must have reliable transportation12. Must be at least 18 years old to be considered for this role13. Ability to direct others and prioritize tasksJob Type: Full-timePay: $17.50 - $21.90 per hourBenefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Flexible spending account Health insurance Paid time off Parental leave Retirement plan Tuition reimbursement Vision insuranceShift: 8 hour shift Night shiftWeekly day range: Monday to Friday Weekend availabilityApplication Question(s): Approximately, what is the number of people under your direct supervision? What is the number of hours you are looking to work per week? This Job requires that you have 24 hour availability. While we try to accommodate preferences, if the business dictates, managers and supervisors will be required to work all parts of the business. Are you willing to have 24 hour availability?Education: High school or equivalent (Preferred)Experience: Food Service/ Retail Management: 1 year (Preferred)Work Location: One location

Keywords: Wawa, Washington DC , Team Supervisor (overnights) - STR06008, Hospitality & Tourism , Washington, DC