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Concierge Support Specialist (Work From Home)

Company: Extra
Location: Suitland
Posted on: January 16, 2022

Job Description:

[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Concierge Support Specialist you'll: Handle all escalated tickets via chat, SMS, email, or phone support with the utmost care and professionalism; Follow up with members to ensure resolution by providing accurate information; Handle customer needs and complaints by evaluating and analyzing customer requests and providing appropriate solutions or alternatives; Keep records of customer interactions, and file documents; Stay current with company products, services, changes, and updates...Hiring Fast > >

Keywords: Extra, Washington DC , Concierge Support Specialist (Work From Home), Hospitality & Tourism , Suitland, DC

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