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Front Desk Receptionist/Concierge

Company: Servcorp USA
Location: Washington
Posted on: November 22, 2021

Job Description:

Servcorp provides the best facilities, support teams, and technology to help businesses sustain and grow around the world. For over 40 years, Servcorp has been recognized as the world's premium brand in Executive Suites and Flexible Workspace Solutions with over 150 offices globally and 9 offices in the US. This position is located in Washington, DC.Servcorp Receptionists provide the first impression of Servcorp to our clients, and their clients. Our Receptionists are the heart of the Servcorp operation having an extremely important role which encompasses many skills including answering our Servcorp telephone lines, clients telephone lines, greeting guests, providing service and IT skills, just to name a few! You are the window through which Servcorp is viewed.Key Responsibilities: -- Professional and prompt inbound call management for dozens of clients-- Heavy Data input and management of internal operational systems.-- Professional and confidential administrative support to diverse clients-large corporate to mid-size and small business owners.-- Strong oral and written communications skills-articulate, courteous and friendly.-- Maintaining the immaculate presentation of our prestigious premise.-- Participate in new client set up programs, assist in daily meeting room usage management and provide support to Center Manager as it relates to customer inquiries.Ideally You Will Have: -- A winning smile and "can do" attitude.-- 3+ years office experience and professional business acumen. Hotel concierge or front desk experience a plus.-- Attention to detail and ability to work in a fast-paced environment.-- Fantastic attitude with a client focus, demonstrating confidence and positive approach to all situations.-- Strong initiative and work ethic with interest in growing with an international company.-- Works well under pressure, good multi-tasker and ability to prioritize.-- Desire to be on a team, work together to achieve center goals and deliver 5-star customer service every day!-- High standard of personal presentation, approachable, and demonstrates flexibility.-- Intermediate computer skills in Microsoft Office products.What We Offer: -- Great job, great offices, International company!-- Competitive salary and bonuses-- Career progression-- Onboarding and training-- Skills development-- 5 Star location and work environmentConsider a career with Servcorp and join an international team dedicated to 5-star customer service! Servcorp is committed to being the world's best Executive Suites and Virtual Office provider. Servcorp is based in Australia and operating globally throughout Australia, New Zealand, SE Asia, Japan, China, India, Europe, USA and the Middle East. We offer our clients a corporate presence, office facilities, technology services and staff infrastructure. () Servcorp is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law. Job Type: Full-timeBenefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Retirement plan
  • Vision insuranceSchedule:
    • 8 hour shift
    • Monday to Friday
    • OvertimeSupplemental Pay:
      • Bonus payEducation:
        • High school or equivalent (Preferred)Experience:
          • Customer service: 1 year (Preferred)Work Location:
            • One locationWork Remotely:
              • NoWork Location: One location

Keywords: Servcorp USA, Washington DC , Front Desk Receptionist/Concierge, Hospitality & Tourism , Washington, DC

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