Assistant Team Leader & Tour Guide

Company: North America Tour Hub
Location: Washington
Posted on: November 22, 2021

Job Description:

Assistant Team Leader & Tour Guide About usNorth America Tour Hub ("NATH") is a new and fast-growing tour and experience operator that is raising the bar on experiences for locals and travelers. The company provides a wide range of experiences in ten cities around the USA and is planning to expand to many more cities soon. The current locations are Boston, Chicago, Denver, Los Angeles, Las Vegas, Miami, New Orleans, New York, Philadelphia, and Washington DC.NATH is a purpose driven company. We believe in the power of travel and experiences to educate and open people's minds to how they can contribute to a better world. Our experiences are all designed with this in mind as well as being designed to nurture and support the communities that we visit. NATH is also committed to sustainable and equitable travel and our experiences are all designed to maximize benefit to the local community while minimizing any negative impact on the environment.Washington DC Assistant Team Leader & Tour GuideCompany BackgroundNorth America Tour Hub ("NATH") is a new and fast-growing tour and experience operator that is raising the bar on experiences for locals and travelers. The company provides a wide range of experiences in ten cities around the USA and is planning to expand to many more cities soon. The current locations are Boston, Chicago, Denver, Los Angeles, Las Vegas, Miami, New Orleans, New York, Philadelphia, and Washington DC. NATH is a purpose driven company. We believe in the power of travel and experiences to educate and open people's minds to how they can contribute to a better world. Our experiences are all designed with this in mind as well as being designed to nurture and support the communities that we visit. NATH is also committed to sustainable and equitable travel and our experiences are all designed to maximize benefit to the local community while minimizing any negative impact on the environment.NATH is seeking a new Assistant Team Leader for its Washington DC operation. The Assistant Team Leader supports the DC Team Leader and plays a critical role in the success of the business. Washington DC is one of our most important and busiest locations.The Role: The Team Leader (TL) and the Assistant Team Leaders (ATL) work together to manage all aspects of our tour operations in Washington DC. This includes tour operations such as scheduling, vehicle maintenance, and tour support. It also includes team management such as guide recruitment and onboarding, training, and talent management. The TL and the ATLs work in conjunction with our national office team to handle product development, customer service, group & private tour bookings, marketing & sales. The role offers significant opportunity for creativity, independence, and initiative by creating systems, processes and leading a strong team. ATLs get to touch on all the aspects of running a company so they will gain experience that can propel them into more senior roles in North America Tour Hub and/or into the broader travel industry.The ATL is also a guide themselves and will be giving tours on a regular basis as well as developing new tours. Our guides are our most important role as they are the ones that deliver our product by providing our customers with amazing experiences.NATH also offers opportunities for personal development through training, professional development opportunities and annual conferences where our teams from all our cities come together to learn from each other.The successful candidate is organized, detail oriented, professional, and willing to take initiative. They also have an outgoing personality, love to socialize with people of all kinds, and enjoys talking in front of groups. They will have a deep-rooted knowledge of and passion for the city, an eye for creativity, and a love for travel. They will also be passionate about sharing their city with guests and be excited to lead and create great experiences. Some experience in a leadership or management role is a plus as well as any mechanical experience or foreign language skills.Compensation and hoursThis is an opportunity to work with a fun, fast-moving, and collaborative team who are passionate about travel, their cities, and providing visitors with a unique and life-changing experience. We want someone with that same passion to join the team in this role. The DC Assistant Team Leader will be paid $3000.00/month in fixed compensation based on working an average of 30 hours/week which includes all TL activities and leading tours. The Assistant Team Leader can also expect to earn an additional $800-$1200/month in tips plus NATH also offers bonuses for 5 star reviews and commissions for and sales referrals. NATH also offers health care benefits as well as paid time off and parental leave.Your applicationPlease provide the following

• Resume
• A statement about any days or hours that they cannot be available (for example, if they have other work commitments)
• Tell us about the best trip or vacation they ever hadJob Type: Full-timePay: $32.00 - $37.00 per hourBenefits:
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral programSchedule:
    • Monday to Friday
    • Weekend availabilityCOVID-19 considerations:All our staff are required to be vaccinated. Unvaccinated guests are required to be masked.Ability to commute/relocate:
      • Washington, DC 20001: Reliably commute or planning to relocate before starting work (Required)Education:
        • High school or equivalent (Preferred)License/Certification:
          • Driver's License (Required)Work Location: One location

Keywords: North America Tour Hub, Washington DC , Assistant Team Leader & Tour Guide, Hospitality & Tourism , Washington, DC