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CSR) Customer Service Representative - Start Tomorrow FULL TIME!

Company: Local Firm Hiring!
Location: Oxon Hill
Posted on: May 6, 2021

Job Description:

We are an outsourced marketing agency looking for a full-time Entry Level Customer Service Representative to join our DC area office on a permanent basis. You will work with our Marketing Associates and various product specialists, as well as mid-office and operations teams, to deliver a seamless and integrated experience to consumers across our client portfolio. This role offers you the opportunity to work in a national firm that offers excellent career progression. Essential Skills:

  • Clear written and verbal communication skills
  • 1+ years of prior experience is preferred
  • Strong relationship management skills
  • Ability to adapt to a rapidly changing business and technology environment, and to utilize all available tools and resources to service clients as efficiently as possible
  • Business acumen in the marketing and client relations field is preferred
  • Must understand and comply with applicable regulations and standard operational procedures
  • Must ensure that all transactions are executed properly and meet compliance guidelines Core Responsibilities:
  • Provide high-quality service to each of our clients
  • Maintain client confidentiality at all times
  • Manage daily client transactions and inquiries accurately, within established deadlines, operating within our Standard Operational Procedures
  • Research, follow-up and resolve client inquiries and problems through effective interaction with clients, customers and product specialists
  • Communicates clearly with staff in a timely and professional manner
  • Identify cross-sell opportunities and escalate to our sales team and product partners in order to close or provide advice to the client
  • Verify and maintain data quality Job Requirements:Essential Skills:
  • Clear written and verbal communication skills
  • 1+ years of prior experience is preferred
  • Strong relationship management skills
  • Ability to adapt to a rapidly changing business and technology environment, and to utilize all available tools and resources to service clients as efficiently as possible
  • Business acumen in the marketing and client relations field is preferred
  • Must understand and comply with applicable regulations and standard operational procedures
  • Must ensure that all transactions are executed properly and meet compliance guidelines If your background experience and skill set meet the requirements for our Customer Service Representative, apply today!

Keywords: Local Firm Hiring!, Washington DC , CSR) Customer Service Representative - Start Tomorrow FULL TIME!, Hospitality & Tourism , Oxon Hill, DC

Click here to apply!

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