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Virtual Customer Service Representative

Company: Call Experts
Location: Fairfax
Posted on: April 10, 2021

Job Description:

A call center consulting firm has a current position open for a Virtual Customer Service Representative. Core Responsibilities Include:Dispatching service techs to homes for emergency repairsGuiding customers to the best service appointment that fits their needsReaching doctor's for patients requiring medical attentionApplicants must meet the following qualifications: Must be able to efficiently follow a script with instructions and type grammatically correct and accurate messagesResponsible for using training techniques to ensure callers believe they are talking to a representative of the company they dialedAbility to uphold client confidentiality at all timesEnsuring opinions, advice, and personal judgment about services or a client we serve are refrained from discussions with a caller

Keywords: Call Experts, Washington DC , Virtual Customer Service Representative, Hospitality & Tourism , Fairfax, DC

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