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Senior Manager, External Strategy and Engagement Team

Company: Capital One
Location: Mc Lean
Posted on: April 10, 2021

Job Description:

Center 1 (19052), United States of America, McLean, Virginia Senior Manager, External Strategy and Engagement Team In the midst of challenging times, we are beginning to see progress and the light at the end of the tunnel; focused on innovation and opportunity, focused on long term well being for our associates, customers, and communities, focused on disruption and dreaming of a better way. This is the language of changing things for the better; of Capital One. External Affairs works with many external and internal stakeholders to envision and create a world of greater socioeconomic opportunity through advocating for an inclusive society, building thriving communities, and creating financial tools that enrich lives. Our teams include Communications, Community Impact and Investment, Community Finance, CRA Strategy and Program Management, the Government and Political Affairs Group, Regulatory Relations, and Strategy and Engagement. Through our teams, we have unparalleled access to a diverse group of motivated changemakers similarly focused on the ingredients for a more perfect future. This associate on the External Affairs Strategy and Engagement team will lead substantive and significant projects and activities to deliver value. The work will be diverse and wide-ranging, but focused on providing material support to the mission, identity, and strategic goals of the enterprise. It won't be easy and the bar is high, but the impact of success will be real. Responsibilities include: Enterprise Consulting: * Design and co-lead an impact-focused internal consulting function for both specifically requested and ongoing collaboration with LOBs, corporate functions, and BRGs supporting mission-aligned social impact opportunities * Elevate and integrate Board and senior leadership social impact priorities throughout the broader strategic internal consulting agenda * Ensure that elevation of opportunities to respond to the needs of historically underserved communities is a principal component of our value proposition and our delivery in the widest breadth of engagements possible * Appropriately incorporate and collaborate with subject matter experts from across External Affairs to ensure that our internal partners have the full support of External Affairs in collaboratively envisioning and delivering against their impact opportunities * Engage with subject matter experts across the enterprise to ensure that counsel is thoughtful and actionable Opportunity Identification and Leadership: * Collaboratively identify the "new frontiers" of social impact and related expectations in a rapidly changing external and internal environment * Steward prioritization of the frontiers and related projects for maximum impact * Ensure that Capital One is aware of emerging opportunities in key areas, including but not limited to racial equity, ESG, and shared value * Connect existing bodies of work in areas such as affordable housing, small business support, and education equity to each other and to new work to ensure maximum impact * Leverage best practice benchmarking, external and internal data, networking, and thought leadership to illuminate multi-year opportunities for internal stakeholders to work together toward shared positive outcomes * Operate collaboratively with both EA and enterprise partners to integrate findings into both existing and new bodies of work on an ongoing basis Stakeholder Engagement: * Elevate day to day working relationships with internal and external stakeholder groups to operate for impact against our enterprise social impact priorities * Continuously build and improve collaborative relationships with teams and stakeholders built on planning, communication, shared wins, and real outcomes * Motivate a broad array of internal partners to collaborate with External Affairs in demonstrating Capital One's corporate identity and mission orientation to both associates and external communities * In collaboration with LOB, corporate function, and BRG partners, ensure enterprise associate awareness, and whenever possible, participation in our work * Across all work, Capture and share the most relevant associate perspectives with stakeholders wherever and whenever possible Other: * As needed, offer other ad-hoc consulting or operational support to major projects or organizational needs/opportunities Basic Qualifications: * At least 4 years of experience in strategy consulting or at least 4 years of experience in advising internal or external clients, or a combination of the two * At least 4 years of experience in creating presentations for multiple types and levels of audiences * At least 3 years of experience in cross-functional vision work, at least 3 years of experience in analytical work, or a combination of the two * At least 1 year of people leadership experience Preferred Qualifications: * At least 2 years of work related social impact, racial equity, ESG, shared value, or corporate social responsibility, or any combination thereof * At least 3 years of volunteer work * At least 2 years of work with political, media, or regulatory stakeholders, or any combination of the three * At least 1 year of non-profit Board service * At least 1 year of experience working at a non-profit At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Keywords: Capital One, Washington DC , Senior Manager, External Strategy and Engagement Team, Hospitality & Tourism , Mc Lean, DC

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