Customer Service
Company: Associated Materials
Location: Washington
Posted on: April 9, 2021
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Job Description:
*_SUMMARY:_* The individual in this role will be primarily
responsible for serving and supporting our customers though
effective use of superior customer service that meets each
customer's unique set of delivery and product requirements. *_KEY
RESPONSIBILITIES:_* * Deliver Customer Service by responding to
customer needs thoroughly in a timely manner with accuracy and
detail: Develop and maintain a high level of product knowledge
Field and resolve customer issues and questions Utilize
consultative selling skills * Establish, develop, and service new
customer accounts * Operate in a safe manner and maintain a safe
work environment * Support Supply Center Team in attaining the
overall goals and objectives of the business unit. * Accurate order
entry * Follow and execute any additional direction given by
Operations Manager that will assist in obtaining overall goals and
objectives of the organization. *_SKILL REQUIREMENTS:_* * Ability
to multi-task and make business decisions in a constantly changing,
fast paced environment * Composed under pressure * Results Driven *
Self-Motivated and Enthusiastic with a positive attitude * Service
Oriented * Effective Time Management * Organized and Detailed
Oriented * Excellent Communication Skills - Written, oral and
listening * Ability to learn and embrace new technology *_KEY
ACCOUNTABILITIES:_* * Deliver world class customer service
experience * Operate in a safe manner following all company safety
policies * Deliver on Operational Excellent requirements * Assist
in achieving 100% policy compliance * Assist in obtaining overall
goals and objectives of the organization. _*EDUCATION AND
EXPERIENCE:*_** * College degree preferred * Preferably 2-5 years
experience in a retail/wholesale environment with a demonstrated
success working with customers * Microsoft Excel, Office and
Outlook experience * General knowledge of the building industry
preferred but not required. _*PHYSICAL REQUIREMENTS:*_ * Frequent
standing, walking, bending, talking and listening. * Location
specific lifting requirements based on what the field requires. All
your information will be kept confidential according to EEO
guidelines. Recruiters: Please note that Associated Materials,
Alside and any of its affiliated companies does not seek or accept
unsolicited resumes or offers of recruiting service associated with
any published or unpublished employment opportunities. Any
unsolicited information sent to AMI or any of its employees will be
considered as unencumbered and free from any fee or charge
whatsoever. Only members of our Human Resources Team have authority
to engage or authorize recruiting services. Any questions regarding
recruiting services of any kind must be sent to jobs at
associatedmaterials dot com.
Keywords: Associated Materials, Washington DC , Customer Service, Hospitality & Tourism , Washington, DC
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