Medical Assistant (HCA l)
Company: Planned Parenthood of Metropolitan Washington DC
Location: Washington
Posted on: March 19, 2023
Job Description:
Description: DescriptionQualifications and Experience
Required:
- High school diploma, GED or equivalent certification
required.
- Certification as medical assistant preferred.
- Minimum 2 years of customer service or related experience
preferred.
- Family planning experience preferred.
- Demonstrated ability to perform work accurately and with
attention to detail.Provide the foundation on which Planned
Parenthood of Metropolitan Washington DC, Inc. (PPMW) builds
efficient, professional health centers. As the initial point of
contact with clients and the public, the Medical Assistant must
represent the PPMW commitment to quality healthcare and excellent
customer service. Responsible for the performance of front desk,
telephone and health care center duties and adherence to PPMW's
policies, procedures and medical standards and guidelines, using a
customer centered approach to health care delivery.This position
has a schedule of Monday - Wednesday: 9 am-7 pm & Tuesday,
Thursday, Friday: 9 am-5 pm (subject to change).Hourly rate: $21.00
- $25.50 dependent on experience.ESSENTIAL FUNCTIONS (Core for all
Medical Assistants):Display initiative in maintaining an attractive
and impeccably clean clinic environment, including public
restrooms, waiting areas, lab, exam rooms, and reception area.
- Ensure the good working condition of office and lab
equipment-identifying and reporting malfunctions promptly.
- Participate in PPMW's inventory program to ensure adequate and
accurate inventory.
- Participate in all clinic efforts to achieve benchmarks set for
excellence of care and productivity.
- Demonstrate consistent excellent customer service.
- Greet clients and visitors in a positive, warm, caring,
friendly manner.
- Safeguard the privacy and protected health information of
clients in compliance with law and PPMW policies.
- Ensure that Request for Medical Services and Acknowledgement of
Receipt of HIPAA Privacy Information has been signed by the client
prior to the provision of care.
- Participate in PPMW's Risk and Quality Management (RQM) and
Referral Follow-Up programs.Medical Assistants consistently perform
the essential functions of the job and one of the following job
functions:
- Front Desk/Reception
- Family Planning Clinical Assistant
RequirementsQualifications:To perform this job successfully, an
individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of
the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enableindividuals with disabilities
to perform the essential functions.Reasoning Ability:Ability to
apply common sense understanding to carry out detailed but
uninvolved written or oral instructions. Ability to deal with
problems involving a few concrete variables in standardized
situations.Language Skills:Requires excellent verbal and written
communication skills, listening and interpersonal relationship
communication skills. Must be able to communicate clearly and
interact comfortably with a diverse group of clients, staff and
volunteers in a non-judgmental, professional and sensitive manner.
Examples of skills required include ability to read and interpret
documents such as safety rules, operating and maintenance
instructions, and procedure manuals; and ability to write routine
reports and correspondence.Bilingual:English/Spanish preferred; may
be required for some positions.Mathematical Skills:Must possess the
ability to add, subtract, multiply and divide in all units of
measure, using whole numbers, common fractions and
decimals.Computer Skills:Excellent keyboarding skills with high
level of accuracy required. Must possess capacity to learn software
programs required for specific position and access electronic
communications, including e-mail, extranet and intranet.Physical
Demands:The physical demands described here are representative of
those that must be met by an employee to successfully perform
theessential functions of this job. All of the job functions listed
within this job description involve to greater and lesser degrees
thefollowing physical demands: close vision; hearing/listening;
clear speech; walking; lifting and carrying up to 25 pounds
overhead and 40 pounds from the floor; stooping; kneeling; bending;
sitting; standing up to 6 hours at a time; and use of hands to
finger, handle, and feel. Must be able to assist a semi-conscious
or unconscious youth/adult from a wheelchair to a bed and
physically assist a patient in distress.Work Environment:The work
environment characteristics described here are representative of
those an employee encounters while performing the essential
functions of this job. The employee must possess a demonstrated
ability to work in a diverse environment and build productive
relationships. A demonstrated ability to effectively work
independently and collaboratively as part of a team is
essential.--- This position performs tasks that involve exposure to
blood, fluids, or tissues as well as cleaning solvents and other
chemicals.--- The noise level in the work environment is usually
moderate.--- This position requires the ability to work in high
stress, fast paced environment with potential emergency
situations.--- Protesters may be present at work and related
sites.--- This position requires the ability to work an irregular
schedule which could include some weekends, early mornings and
evenings.--- The position may require travel to other PPMW sites
for the performance of agency duties.While this description is
intended to be an accurate reflection of the current position, it
is not necessarily exhaustive of allresponsibilities, duties,
efforts, requirements or expectations of this position. Management
reserves the right to revise or amend this description to include
or remove tasks as circumstances change and the needs of PPMW so
dictate.Requirements: RequirementsQualifications:To perform this
job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enableindividuals with
disabilities to perform the essential functions.Reasoning
Ability:Ability to apply common sense understanding to carry out
detailed but uninvolved written or oral instructions. Ability to
deal with problems involving a few concrete variables in
standardized situations.Language Skills:Requires excellent verbal
and written communication skills, listening and interpersonal
relationship communication skills. Must be able to communicate
clearly and interact comfortably with a diverse group of clients,
staff and volunteers in a non-judgmental, professional and
sensitive manner. Examples of skills required include ability to
read and interpret documents such as safety rules, operating and
maintenance instructions, and procedure manuals; and ability to
write routine reports and correspondence.Bilingual:English/Spanish
preferred; may be required for some positions.Mathematical
Skills:Must possess the ability to add, subtract, multiply and
divide in all units of measure, using whole numbers, common
fractions and decimals.Computer Skills:Excellent keyboarding skills
with high level of accuracy required. Must possess capacity to
learn software programs required for specific position and access
electronic communications, including e-mail, extranet and
intranet.Physical Demands:The physical demands described here are
representative of those that must be met by an employee to
successfully perform theessential functions of this job. All of the
job functions listed within this job description involve to greater
and lesser degrees thefollowing physical demands: close vision;
hearing/listening; clear speech; walking; lifting and carrying up
to 25 pounds overhead and 40 pounds from the floor; stooping;
kneeling; bending; sitting; standing up to 6 hours at a time; and
use of hands to finger, handle, and feel. Must be able to assist a
semi-conscious or unconscious youth/adult from a wheelchair to a
bed and physically assist a patient in distress.Work
Environment:The work environment characteristics described here are
representative of those an employee encounters while performing the
essential functions of this job. The employee must possess a
demonstrated ability to work in a diverse environment and build
productive relationships. A demonstrated ability to effectively
work independently and collaboratively as part of a team is
essential.--- This position performs tasks that involve exposure to
blood, fluids, or tissues as well as cleaning solvents and other
chemicals.--- The noise level in the work environment is usually
moderate.--- This position requires the ability to work in high
stress, fast paced environment with potential emergency
situations.--- Protesters may be present at work and related
sites.--- This position requires the ability to work an irregular
schedule which could include some weekends, early mornings and
evenings.--- The position may require travel to other PPMW sites
for the performance of agency duties.While this description is
intended to be an accurate reflection of the current position, it
is not necessarily exhaustive of allresponsibilities, duties,
efforts, requirements or expectations of this position. Management
reserves the right to revise or amend this description to include
or remove tasks as circumstances change and the needs of PPMW so
dictate.
PI208026968
Keywords: Planned Parenthood of Metropolitan Washington DC, Washington DC , Medical Assistant (HCA l), Healthcare , Washington, DC
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