Lead RN - Care Coordinator
Company: Community Clinic Inc.
Location: Takoma Park
Posted on: March 19, 2023
Job Description:
CCI Health Services -is a 50-year-old -Federally Qualified
Health Center -is a diverse and inclusive workplace that serves
60,000 medical patients and Women Infant's & Children (WIC)
participants in Montgomery and Prince George's Counties. As a
-501(c)3 non-profit, -CCI -is committed to providing high-quality,
affordable primary healthcare to every patient across all life
stages. Visit - -for more information.We are an approved FQHC for
the Nurse Corps Loan Repayment Program (with an HRSA score of
19).**Nurse Corps Loan Repayment Program recognizes CCI Health
Services as an approved FQHC participant. Learn more: -We offer
full medical, dental and vision coverage, short and long term
disability insurance, life insurance, and a 403(b) retirement plan
(with an employer contribution of up to 4% of salary). We also
offer license reimbursement and an annual CME allowance.Our
providers are insured for malpractice under the Federal Tort Claims
Act. -POSITION SUMMARY:The -Lead Registered Nurse Care Coordinator,
under the direction of the Registered Nurse Manager, has primary
responsibilities for monitoring and ensuring implementation
procedures at the health center in addition to care management
activities for a site-specific patient panel at -CCI Health
Services. The -Lead Registered Nurse Care Coordinator -helps to
maintain a culture that fosters patient empowerment, teamwork, and
the delivery of high-quality, evidence-based care. The -Lead
Registered Nurse Care Coordinator -will work with the Health Center
Medical Director and Health Center Manager as part of the Triad
Team to develop this position to best serve the needs of the
patient panel. This includes the development and maintenance of
policies, procedures, formal agreements for referrals, partnerships
with agencies that issue grants, the state and county health
departments, program evaluation, and quality improvement. The roles
of the -Lead Registered Nurse Care Coordinator -include but are not
limited to leading the daily workflow and serving as an integral
member of the clinical primary care team, identifying high-acuity
patients to monitor within the Care Management Program fostering
the Patient-Centered Medical Home, and leadership and
administrative tasks. Through identifying goals and needs, the
-Lead Registered Nurse Care Coordinator -will formulate a plan to
coordinate care, services, and resources for the designated patient
panel to facilitate improved health outcomes.As a member of the
health center's integrated care team, the Lead RNCC fulfills the
following -KEY FUNCTIONS AND RESPONSIBILITIES -for the provision
of:
- Serving as lead for the nursing department at their site as
part of the Triad team
- Leads by example to provide Center-wide high-quality care that
is patient-centered and meets CCI Health Services' established
standards.
- Facilitates huddles every morning according to the designated
template.
- Participates in Triad Meetings with Health Center Manager and
Health Center Medical Director; identifies items or issues
requiring further resolution. Attends other site-related meetings,
nurse meetings, and leadership meetings as requested.
- Regularly conducts site-level Quality Improvement staff
meetings to discuss issues and corrective measures to meet
goals.
- Participates in Performance Improvement activities as needed.
Assists with analysis of quality improvement data for the primary
care team and helps identify ways to improve care using Relevant
tools. Assists with collecting needed data and generates reports as
assigned.
- Prepares and leads team huddles, identifying patients
presenting with complex medical problems (who may need additional
assistance such as care management or other), assisting the
provider-MA teams in the provision of quality comprehensive patient
care, and promoting an interdisciplinary approach to care.
- Helps develop policies and procedures.
- Assists with new employee training and ongoing training for
other team members including Medical Assistants.
- Actively managing assigned Care Management panel of high
acuity, chronically ill, and medically complex patients.
- Development of pre-visit planning workflow, to ensure the
efficiency of care, prior to visit whenever possible.
- Delivers care in accordance with CCI guidelines and scope of
training as a Registered Nurse to clients/patients from infancy to
geriatrics.
- Oversees Licensed Practical Nurses in accordance with CCI
guidelines and scope of training as an LPN to clients/patients from
infancy to geriatrics.
- Provides quality customer service at all times; communicates
effectively with patients in a manner that protects their
confidentiality, and is sensitive to their culture, and physical,
emotional, and spiritual needs.
- Documents accurately and comprehensively, based on the
standards of practice and current organization policies.
- Triages patients on the phone and as walk-in patients; consults
with a provider for an appropriate plan of care as needed.
- Provides point-of-care testing, such as urinalysis or pregnancy
tests, etc., to aid in diagnosis and treatment; other services
include, but are not limited to vaccination of clients, delivery of
treatment to severe asthmatic patients, administration of
medications including injections as ordered by the provider, care
of patients who have or, are exposed to communicable diseases such
as tuberculosis, HIV or AIDS.
- Counsel patients on the use, benefits, risks, and potential
side and adverse effects of any medications prescribed.
- Assists with tracking and reviewing lab results; executes
provider's orders in a timely manner as directed, after reviewing
of results by the medical provider.
- Upon order from a medical provider, implements standing
prescriptive orders for patients.
- Review after-visit summaries with patients whenever
appropriate. Provides follow-up contact with the patient as
indicated to ensure compliance with recommendations - medications,
lab/x-ray, specialist visits, Primary Care Provider (PCP) visits,
dieticians, Certified Diabetic Educator, other consults, etc.
- Acts as liaison to hospitals, MCOs, and other community-based
services to coordinate care for CCI. patients and to develop and
strengthen collaborative relationships at the organizational
level.
- Completes coverage assignments as requested.MINIMUM
QUALIFICATIONS:
- Bachelor of Science in Nursing, and RN licensure in the state
of Maryland.
- Current BLS/CPR certification required.
- Written and oral fluency in English and Spanish is
preferable.
- Computer skills are required, and knowledge/experience with
Electronic Medical Records (EMR) is a plus.
- Minimum of three (3) years of Registered Nursing practice,
including 1 year as a patient care coordinator
- Experience in the provision of Primary Care to medically
underserved populations is highly desirable
- Ability to organize, solve problems, multi-task, and work well
in a high-pressure atmosphere. -CCI Health Services is a
49-year-old Federally Qualified Health Center is a diverse and
inclusive workplace that serves 60,000 medical patients and Women
Infant's & Children (WIC) participants in Montgomery and Prince
George's Counties. As a 501(c)3 non-profit, CCI is committed to
providing high-quality, affordable primary healthcare to every
patient across all life stages. Visit www.cciweb.org for more
information. -CCI Health Services is a 49-year-old Federally
Qualified Health Center is a diverse and inclusive workplace that
serves 60,000 medical patients and Women Infant's & Children (WIC)
participants in Montgomery and Prince George's Counties. As a
501(c)3 non-profit, CCI is committed to providing high-quality,
affordable primary healthcare to every patient across all life
stages. Visit www.cciweb.org for more information.Powered by
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Keywords: Community Clinic Inc., Washington DC , Lead RN - Care Coordinator, Healthcare , Takoma Park, DC
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