Medical Assistant (HCA I)
Company: Planned Parenthood of Metropolitan Washington DC
Posted on: August 7, 2022
Qualifications and Experience Required:
High school diploma, GED or equivalent certification required.
Certification as medical assistant preferred.
Minimum 2 years of customer service or related experience
Family planning experience preferred.
Demonstrated ability to perform work accurately and with attention
Provide the foundation on which Planned Parenthood of Metropolitan
Washington DC, Inc. (PPMW) builds efficient, professional health
centers. As the initial point of contact with clients and the
public, the Medical Assistant must represent the PPMW commitment to
quality healthcare and excellent customer service. Responsible for
the performance of front desk, telephone and health care center
duties and adherence to PPMW's policies, procedures and medical
standards and guidelines, using a customer centered approach to
health care delivery.
This position has a schedule of Monday - Wednesday: 9 am-7 pm &
Tuesday, Thursday, Friday: 9 am-5 pm (subject to change).
Hourly rate: $19.00 - $23.50 dependent on experience.
ESSENTIAL FUNCTIONS (Core for all Medical Assistants):Display
initiative in maintaining an attractive and impeccably clean clinic
environment, including public restrooms, waiting areas, lab, exam
rooms, and reception area.
Ensure the good working condition of office and lab
equipment-identifying and reporting malfunctions promptly.
Participate in PPMW's inventory program to ensure adequate and
Participate in all clinic efforts to achieve benchmarks set for
excellence of care and productivity.
Demonstrate consistent excellent customer service.
Greet clients and visitors in a positive, warm, caring, friendly
Safeguard the privacy and protected health information of clients
in compliance with law and PPMW policies.
Ensure that Request for Medical Services and Acknowledgement of
Receipt of HIPAA Privacy Information has been signed by the client
prior to the provision of care.
Participate in PPMW's Risk and Quality Management (RQM) and
Referral Follow-Up programs.
Medical Assistants consistently perform the essential functions of
the job and one of the following job functions:
Family Planning Clinical Assistant
Requirements Qualifications:To perform this job successfully, an
individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of
the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enableindividuals with disabilities
to perform the essential functions.Reasoning Ability:Ability to
apply common sense understanding to carry out detailed but
uninvolved written or oral instructions. Ability to deal with
problems involving a few concrete variables in standardized
situations.Language Skills:Requires excellent verbal and written
communication skills, listening and interpersonal relationship
communication skills. Must be able to communicate clearly and
interact comfortably with a diverse group of clients, staff and
volunteers in a non-judgmental, professional and sensitive manner.
Examples of skills required include ability to read and interpret
documents such as safety rules, operating and maintenance
instructions, and procedure manuals; and ability to write routine
reports and correspondence.Bilingual:English/Spanish preferred; may
be required for some positions.Mathematical Skills:Must possess the
ability to add, subtract, multiply and divide in all units of
measure, using whole numbers, common fractions and
decimals.Computer Skills:Excellent keyboarding skills with high
level of accuracy required. Must possess capacity to learn software
programs required for specific position and access electronic
communications, including e-mail, extranet and intranet.Physical
Demands:The physical demands described here are representative of
those that must be met by an employee to successfully perform
theessential functions of this job. All of the job functions listed
within this job description involve to greater and lesser degrees
thefollowing physical demands: close vision; hearing/listening;
clear speech; walking; lifting and carrying up to 25 pounds
overhead and 40 pounds from the floor; stooping; kneeling; bending;
sitting; standing up to 6 hours at a time; and use of hands to
finger, handle, and feel. Must be able to assist a semi-conscious
or unconscious youth/adult from a wheelchair to a bed and
physically assist a patient in distress.Work Environment:The work
environment characteristics described here are representative of
those an employee encounters while performing the essential
functions of this job. The employee must possess a demonstrated
ability to work in a diverse environment and build productive
relationships. A demonstrated ability to effectively work
independently and collaboratively as part of a team is
essential.--- This position performs tasks that involve exposure to
blood, fluids, or tissues as well as cleaning solvents and other
chemicals.--- The noise level in the work environment is usually
moderate.--- This position requires the ability to work in high
stress, fast paced environment with potential emergency
situations.--- Protesters may be present at work and related
sites.--- This position requires the ability to work an irregular
schedule which could include some weekends, early mornings and
evenings.--- The position may require travel to other PPMW sites
for the performance of agency duties.While this description is
intended to be an accurate reflection of the current position, it
is not necessarily exhaustive of allresponsibilities, duties,
efforts, requirements or expectations of this position. Management
reserves the right to revise or amend this description to include
or remove tasks as circumstances change and the needs of PPMW so
Keywords: Planned Parenthood of Metropolitan Washington DC, Washington DC , Medical Assistant (HCA I), Healthcare , Suitland, DC
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