Surgical Scheduler
Company: US Oncology, Inc.
Location: Fairfax
Posted on: June 26, 2022
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Job Description:
Overview Are you looking for an exciting career and not just a
job in the Medical field? Virginia Cancer Specialists, affiliated
with McKesson Specialty Health and US Oncology, a leader in cancer
care, is seeking an experienced full time Surgical Scheduler to
work in our Administrative office in Fairfax. GREAT BENEFITS
INCLUDE: Medical, Dental, Vision, Paid Holidays, and 401 K. Under
direct supervision, responsible for scheduling patient appointments
and tests in an efficient and timely manner. Answers all incoming
calls and directs calls to appropriate personnel. Serves as a
liaison between patient and medical staff. May include outside
scheduling and/or surgical scheduling responsibilities. Supports
and adheres to the US Oncology Compliance Program, to include the
Code of Ethics and Business Standards. Responsibilities ESSENTIAL
DUTIES AND RESPONSIBILITIES: Answers all incoming calls; assesses
callers' needs and directs to appropriate personnel. Pages clinic
personnel as appropriate. Obtains and communicates messages in an
accurate and timely manner. Schedules new patients, patient
referrals and returning patients in computer system in accordance
with physician and/or office guidelines. For new and or referred
patients, sets up in system with appropriate documentation and
coding. Cancels/reschedules appointments according to physician
schedule changes; notifies appropriate clinic personnel. Obtains
and enters all insurance authorization, and correspondence relating
to referrals in patients charts and/or electronic medical records
(EMR). Maintains primary office scheduling template containing
physician meetings, satellite schedule, rounding and call coverage.
Arranges for patients to have financial counseling as needed.
Demonstrates an understanding of patient confidentiality to protect
the patient and clinic/practice. Follows policies and procedures to
contribute to the efficiency of the front office. May schedule
outpatient appointments/testing/surgeries and hospital admissions
upon request. Obtains necessary pre-certification as required. May
communicate to patient about surgeries or tests being scheduled and
potential prep work needed, inquiring about test specifics from
necessary parties and gathering patient information as needed May
be responsible for follow up on all pre-operative tests to ensure
cleared for surgical procedure and communicates with physician and
patients if further testing is required before surgery is
performed. May be responsible for scheduling post-operative follow
up appointments with Physicians. Where applicable, basic
understanding of medical terminology for tests and surgical
procedures, including coding and ability to look up codes specific
to diagnosis, surgery and scheduling procedure. Qualifications
MINIMUM QUALIFICATIONS: High school diploma or equivalent required.
Position is entry level and requires 0-3 years' experience
preferably in a medical office setting. Knowledge of medical
terminology and coding a plus. Must have excellent communication
skills, written and verbal. Proficiency in Microsoft Office
(Outlook, Word, Excel) required. PHYSICAL DEMANDS: The physical
demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Work may require sitting for long periods of time; also stooping,
bending and stretching for files and supplies. Occasionally lifting
files or paper weighing up to 30 pounds. Requires manual dexterity
sufficient to operate a keyboard, calculator, telephone, copier and
other office equipment. Vision must be correctable to 20/20 and
hearing must be in the normal range for telephone contacts. It is
necessary to view and type on computer screens for prolonged
periods of time. COMPETENCIES Uses Technical and Functional
Experience: Possesses up to date knowledge of the profession and
industry; is quick learner in the technical/functional area;
accesses and uses other expert resources when appropriate
Demonstrates Adaptability: Handles day to day work challenges
confidently; is willing and able to adjust to multiple demands,
shifting priorities, ambiguity and rapid change; shows resilience
in the face of constraints, frustrations, or adversity;
demonstrates flexibility. Uses Sound Judgment: Makes timely, cost
effective and sound decisions; makes decisions under conditions of
uncertainty Shows Work Commitment: Sets high standards of
performance; pursues aggressive goals and works efficiently to
achieve them. Commits to Quality: Emphasizes the need to deliver
quality products and/or services; defines standards for quality and
evaluated products, processes, and service against those standards;
manages quality; improves efficiencies. WORK ENVIRONMENT: The work
environment characteristics described here are representative of
those an employee encounters while performing the essential
functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
functions. Work is performed in an office environment. Involves
contact with patients and public. Join us at Virginia Cancer
Specialists, APPLY NOW! The US Oncology Network is an Equal
Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, or national
origin.
MINIMUM QUALIFICATIONS: High school diploma or equivalent required.
Position is entry level and requires 0-3 years' experience
preferably in a medical office setting. Knowledge of medical
terminology and coding a plus. Must have excellent communication
skills, written and verbal. Proficiency in Microsoft Office
(Outlook, Word, Excel) required. PHYSICAL DEMANDS: The physical
demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Work may require sitting for long periods of time; also stooping,
bending and stretching for files and supplies. Occasionally lifting
files or paper weighing up to 30 pounds. Requires manual dexterity
sufficient to operate a keyboard, calculator, telephone, copier and
other office equipment. Vision must be correctable to 20/20 and
hearing must be in the normal range for telephone contacts. It is
necessary to view and type on computer screens for prolonged
periods of time. COMPETENCIES Uses Technical and Functional
Experience: Possesses up to date knowledge of the profession and
industry; is quick learner in the technical/functional area;
accesses and uses other expert resources when appropriate
Demonstrates Adaptability: Handles day to day work challenges
confidently; is willing and able to adjust to multiple demands,
shifting priorities, ambiguity and rapid change; shows resilience
in the face of constraints, frustrations, or adversity;
demonstrates flexibility. Uses Sound Judgment: Makes timely, cost
effective and sound decisions; makes decisions under conditions of
uncertainty Shows Work Commitment: Sets high standards of
performance; pursues aggressive goals and works efficiently to
achieve them. Commits to Quality: Emphasizes the need to deliver
quality products and/or services; defines standards for quality and
evaluated products, processes, and service against those standards;
manages quality; improves efficiencies. WORK ENVIRONMENT: The work
environment characteristics described here are representative of
those an employee encounters while performing the essential
functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
functions. Work is performed in an office environment. Involves
contact with patients and public. Join us at Virginia Cancer
Specialists, APPLY NOW! The US Oncology Network is an Equal
Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, or national
origin.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Answers all incoming calls;
assesses callers' needs and directs to appropriate personnel. Pages
clinic personnel as appropriate. Obtains and communicates messages
in an accurate and timely manner. Schedules new patients, patient
referrals and returning patients in computer system in accordance
with physician and/or office guidelines. For new and or referred
patients, sets up in system with appropriate documentation and
coding. Cancels/reschedules appointments according to physician
schedule changes; notifies appropriate clinic personnel. Obtains
and enters all insurance authorization, and correspondence relating
to referrals in patients charts and/or electronic medical records
(EMR). Maintains primary office scheduling template containing
physician meetings, satellite schedule, rounding and call coverage.
Arranges for patients to have financial counseling as needed.
Demonstrates an understanding of patient confidentiality to protect
the patient and clinic/practice. Follows policies and procedures to
contribute to the efficiency of the front office. May schedule
outpatient appointments/testing/surgeries and hospital admissions
upon request. Obtains necessary pre-certification as required. May
communicate to patient about surgeries or tests being scheduled and
potential prep work needed, inquiring about test specifics from
necessary parties and gathering patient information as needed May
be responsible for follow up on all pre-operative tests to ensure
cleared for surgical procedure and communicates with physician and
patients if further testing is required before surgery is
performed. May be responsible for scheduling post-operative follow
up appointments with Physicians. Where applicable, basic
understanding of medical terminology for tests and surgical
procedures, including coding and ability to look up codes specific
to diagnosis, surgery and scheduling procedure.
Keywords: US Oncology, Inc., Washington DC , Surgical Scheduler, Healthcare , Fairfax, DC
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