Sr Nurse Mgr Clinical Operations - Relocation Offered!
Company: MEDSTAR HEALTH
Location: Washington
Posted on: May 16, 2022
Job Description:
- Job Summary
- Manages complex clinical Operations at multiple sites. Oversees
sites that have at least 2 unique complexities such as an
Ambulatory Surgery Center and Full imaging. Helps to ensure
clinical safety for at least 20 specialties. Coordinates the
clinical operations at a multi-specialty office. Supervises
clinical staff. Develops, implements, and maintains clinical and
operational policies and procedures in consultation with physicians
and site manager. This position supports optimal patient flow.
Coordinates education of staff for on boarding of new
physicians/programs. MedStar Ambulatory Services is committed to
providing world-class, compassionate care to every patient, every
time, at every touch point. All associates are accountable for
their role in meeting patient experience standards. Patient volume
annually under 12,000.
- Minimum Qualifications
- Education/Training
- Bachelor's degree in Nursing required; Master's degree
preferred.
- Experience
- 3 years of progressively more responsible job-related nursing
and medical office practice experience, preferably in a busy
multiple physician practice and solve patient and staff problems.
1year RN supervisory experience in a medical office or ambulatory
health setting. Knowledge of Joint Commission standards. 1 Year
management of a MACC location.
- License/Certification/Registration
- Valid RN license in Maryland, District of Columbia or Virginia,
or any combination as required based on work location(s). CPR
certification required.
- Knowledge, Skills & Abilities
- Excellent customer service/patient interaction skills; computer
and electronic medical record skills. Excellent verbal and written
communication skills. Ability to establish and maintain effective
working relationships. Ability to maintain a work pace appropriate
to the workload. Ability to follow verbal and written instruction.
High-level problem-solving skills as well as independent judgment
skill relating to clinical care, policy and procedure needed.
- Primary Duties and Responsibilities
- Develops and contributes to the achievement of established
department goals and objectives and adheres to department policies,
procedures, quality standards and safety standards. Addresses
roadblocks to achieving goals and objectives. Ensures compliance
with governmental and accreditation regulations.
- Actively works to create a cohesive and productive work team by
acting as a mentor for the clinical staff; leading by example and
fostering staff development.
- Conducts staff meetings and regularly distributes and ensures
receipt of information regarding new developments, policies, and
procedures.
- Ensures clinical staff is properly and thoroughly trained and
competent to assist all physicians in the site.
- Ensures compliance with governmental and accreditation
regulations; monitors logs and ensures quality control.
- Establishes work schedules and daily assignments while
delegating and assigning responsibilities/duties and assures proper
accounting of hours and paid time off. Receives associate absence
calls.
- Identifies and addresses potential infection control
needs.
- Implements, develops, modifies, and reinforces MedStar
Ambulatory Services policies and procedures to ensure quality
performance as well as cost reduction.
- Interviews, hires, evaluates performance, promotes, and
disciplines staff in conjunction with the site manager.
- Maintains continuing education program for staff by giving or
arranging for in-services and providing for training
opportunities.
- Participates in multidisciplinary quality and service
improvement teams as appropriate. Participates in meetings, serves
on committees and represents the department and hospital/facility
in community outreach efforts as appropriate. Participates in
training classes for quality and safety, infection control, OSHA,
EMR, CPR, TJC, safety, compliance and others as required.
- Performs other duties as assigned.
- Procures and manages unit equipment, instrumentation, supplies,
etc. Evaluates and recommends new equipment and instruments.
- Promotes an atmosphere of respect towards patients, families,
vendors, employers and co-workers and speaks and acts
professionally at all times.
- Provides adequate training of new associates and conducts
competency testing for clinical staff in all specialty areas and
ensures certificates are kept current.
- Reports statistics, evaluates problems, and proposes solutions
or the office.
- Resolves conflicts between patients, physicians, and staff
independently and/or in consultation with the physicians.
- Supports new clinical and service initiatives; embraces new
technology and use of electronic health records.
- Works with physicians and staff to minimize the patient wait by
arranging for appropriates coverage to maintain optimum patient
flow among all specialties. Seeks opportunities to improve care and
the patient experience. Works with the site manager and physicians
to create an efficient practice and workflow.
- Coordinates the provision of community health and quality
screening programs for the patient population within each MACC
site. About MedStar Health MedStar Health is dedicated to providing
the highest quality care for people in Maryland and the Washington,
D.C., region, while advancing the practice of medicine through
education, innovation and research. Our 30,000 associates and 5,400
affiliated physicians work in a variety of settings across our
health system, including 10 hospitals and more than 300
community-based locations, the largest visiting nurse association
in the region, and highly respected institutes dedicated to
research and innovation. As the medical education and clinical
partner of Georgetown University for more than 20 years, MedStar is
dedicated not only to teaching the next generation of doctors, but
also to the continuing education and professional development of
our whole team. MedStar Health offers diverse opportunities for
career advancement and personal fulfillment.
Keywords: MEDSTAR HEALTH, Washington DC , Sr Nurse Mgr Clinical Operations - Relocation Offered!, Healthcare , Washington, DC
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