Clinical Applications Specialist (Operating Room)- Pittsburgh, PA

Company: Danaher Corporation
Location: Washington
Posted on: May 16, 2022

Job Description:

Mammotome associates know that every moment matters when it comes to advancing breast cancer diagnostics and surgical solutions. When you come to work at Mammotome, you're collaborating with a global team of engineers, designers, communicators, strategists, and specialists to improve patient outcomes. If you want to be inspired to grow every day, join our diverse, hardworking, high-performing team. Be part of a company that's a trusted leader in breast cancer diagnostics and support products you can feel passionate about! Mammotome is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges. If your a Mammography Technician and looking to travel, this job is for you. The Clinical Applications Specialist provides customer support and training for operating room procedures to maximize sales and market expansion in the US marketplace. Conducts in-facility training at customer sites, medical conferences and at Mammotome's education facility. Other responsibilities include assisting with sales representatives' clinical development through corporate training events. Creating and delivering clinical and technical resources for customer education and FSO development. There is one remote position that can be supported from Pittsburgh, PA or Washington, DC. RESPONSIBILITIES Coordinates and conducts customer support and training activities in the Operating Room environment. Coordinates training schedule with OR Sales Manager, Sales Representatives and Customer Installation Personnel. Provides product training in-person and virtually to maximize product utilization, upgrade opportunities, growth and adoption. Assesses customer skill and targets training protocols to customer needs. Supports customer training for new product launches. Integrates customer's product knowledge with breast localization procedures. Interfaces closely with physicians, nurses, Operating Room staff and Technologists to increase procedural knowledge and product satisfaction. Supports customer facility accreditation efforts through professional knowledge of accreditation requirements. Monitors product performance during conditional evaluations. Provides accredited professional educational events. Provides Company approved reimbursement information to customers. Demonstrates products to potential customers. Utilizes Company resources and technology to maximize productivity and connection. Identifies additional sales opportunities for the customer and communicates appropriate information to assigned Sales Representatives. Prepares and participates in seminars, workshops, and convention exhibit activities to include other Sales and Marketing support activities as required. Trains New Sales Representatives in clinical/procedural knowledge during sales training programs. Develops and launch clinical and technical resources for the FSO and customers. Maintains all applicable licenses and certifications. Provides unique solutions to clinical customers to ensure effective and efficient product use. Responsible for emergency customer service calls from the FSO and customers. Maintains activity log and Outlook calendar. CRITICAL SUCCESS FACTORS Excellent communication skills, both written and verbal Ability to gain followership and drive results Excellent facilitation skills. Ability to hold individuals attention, create excitement and hold all team members responsible for outcomes. Positive attitude and ability to work closely with entire leadership team to drive change, continuous improvement, and engagement throughout the organization The capacity to plan, organize, & complete projects on time. Excellent project management skills and ability to juggle multiple responsibilities and deadlines Ability to lead teams and drive change in a matrix organization Action oriented individual who is highly proactive at solving problems and obtaining results. True love of continuous improvement, measuring results and problem solving. Team player who can work well across a global organization Willingness to learn the complexities of working in a Diagnostic industry where compliance to regulation is a must. EDUCATION Certification or Associates Degree in Surgical Technology-OR- Certified Registered Nurse (RN) with NCLEX-RN or equivalent licensure-OR- will consider other clinical Education and experience REQUIRED SKILLS/EXPERIENCE Mammography Technician experience and/or m inimum 2 years clinical support experience in the Operating Room with experience in breast localization or other breast surgical procedures required. DESIRED SKILLS/EXPERIENCE First-hand knowledge of Company products preferred, but not required TRAVEL REQUIREMENTS 75% TRAVEL Required- frequent travel time in car to customer base and company car and gas card provided. Requires air travel on routine basis. Requires occasional work on weekends. PHYSICAL DEMANDS & WORKING ENVIRONMENT The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing the duties of this job, the employee is occasionally required to walk, sit, stand, use hand to finger, handle or feel objects; reach with hands and arms; balance, stoop, bend, talk and hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision This position will require heavy travel by car and flying in and out of airports with possible long wait times. Work environment: Primarily home office and field based (i.e. OR, hospital, doctor's office, etc.) - variable time spent standing during procedures. Requires time spent in home office for administrative duties and projects - office deskwork requiring sitting, walking, using phone and computer. When you join us, you'll also be joining Danaher's global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you'll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization. Given the essential job duties of this position, the employee is required to be fully vaccinated against COVID-19 as a condition of employment, subject to reasonable accommodation and applicable law. Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.The EEO posters are available here (https://www.dol.gov/agencies/ofccp/posters) .We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation. If you've ever wondered what's within you, there's no better time to find out.

Keywords: Danaher Corporation, Washington DC , Clinical Applications Specialist (Operating Room)- Pittsburgh, PA, Healthcare , Washington, DC