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Director of Operational Excellence

Company: Stand Together
Location: Arlington
Posted on: October 13, 2019

Job Description:

ID (external): 2019-3858# of Openings: 1Location: US-VA-ArlingtonOverview

We are looking for a director of operational excellence with a collaborative mindset that can work closely with leadership to organize and lead project teams for our business needs. The ideal candidate is an exceptional people leader. This person will build a Center of Excellence (CoE) in Operations, Project Management (PM), and Change Management (CM) to improve the infrastructure team's overall performance. The director will also develop knowledge, resources, and expertise in these areas to integrate into Stand Together's operations.

Your Responsibilities Include

  • Building a capability in process improvement and operational excellence leveraging resources across the infrastructure team to improve the quality, consistency, and efficiency of service outcomes
  • Creating strategic alignment of processes and projects that involve more than one shared service
  • Building a capability in CM to increase customer adoption of new tools and resources. This includes institutionalizing CM best practices within the infrastructure team and developing talent and team structure to deploy CM in a consistent, scalable way
  • Developing an existing PM capability to handle increasingly complex opportunities
  • Partnering effectively with project stakeholders to solve business needs
  • Integrating CM into projects for additional balance
  • Helping to identify the right resources to develop a measurement strategy for the infrastructure team's progress along a maturity model

    Knowledge and Skills You Bring to the Organization
    • 5+ years of supervisory experience
    • An eye towards simplicity and best practices
    • Understand that the goal of operational excellence is not rules or process, but a better delivery of our services through efficiency, standardization, and flexibility where applicable
    • Data-driven approach to analysis and performance measurement
    • Take initiative and have an entrepreneurial mindset
    • Ability to develop in others the interpersonal skills and the application of good judgment required for project management
    • Understand how to prioritize, adjust risk, and pivot strategies within a project
    • Coaching others in the areas of critical thinking and decision-making; principled entrepreneurship and problem-solving curiosity; setting expectations and accountability towards progress

      Standout Candidates May Also Bring
      • A PM certification or deep knowledge of PM methodologies
      • Prosci Certification
      • Professional experience in a non-operational environment

        About Us

        We are excited to announce that our philanthropic community will now be known as Stand Together - a name that defines who we are, what we do, and why. It's also a call to action: we invite anyone who shares our optimism for the future to stand together to help every person rise.

        We work with: Nonprofit leaders at over 100 community-based groups. Over 700 of the country's most effective business leaders and philanthropists. Over 1,000 professors at 350 universities. Tens of thousands of K-12 teachers. And millions of grassroots activists in 35 states. We've united to move toward a society where people succeed by helping others, so that everyone has the opportunity to realize their extraordinary potential.

        Our Values

        Working at Stand Together is different from many other organizations. We have a relentless commitment to a culture based on a business philosophy called Market Based Management ? (MBM ? ). Informed by the principles that allow a free and open society to flourish, MBM? prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

        We believe that diversity in experiences, perspectives, knowledge and ideas fuels creativity, broadens knowledge, and helps drive success. That's why we're proud to be an equal opportunity employer and strive to treat all employees with honesty, dignity and sensitivity. We welcome all qualified applicants regardless of race, color, national origin, ethnicity, religion, sex, pregnancy, sexual orientation, gender, gender expression or identity, age, disability, veteran status, marital status or any other legally protected class. PM19

Keywords: Stand Together, Washington DC , Director of Operational Excellence, Executive , Arlington, DC

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