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Food Operations Manager 1

Company: Sodexo
Location: Bethesda
Posted on: October 13, 2019

Job Description:

Unit Description Craft Your Career! Use your passion for service to create a positive impact and make a difference! Sodexo is seeking an Food Operations Manager 1 for our Government Services segment in Bethesda, Maryland! This a great opportunity for a polished and professional Food Operations Manager seeking to grow their career and skill set. Join our long -standing account within a government agency providing dining services to their staff and guests. The best qualified candidate will be have a retail food service background and be able to inspire their staff of 7 hourly frontline employees to uphold our standards at all times. Are you a leader? The Food Operations Manager will be in charge of:

  • An exciting corporate service cafe
  • Customer service
  • Client relations
  • Inventory
  • On-site marketing/digital signage program
  • Purchasing compliance and ordering
  • Implementing sustainability initiatives
  • About 15 direct hourly reports including baristas and cashiers
  • Cash handing/operations Why apply to this position?
    • This position offers a predominantly Monday through Friday daytime schedule (with the need to flex as business requires)
    • There is a great opportunity to make an impact and build a great team
    • Sodexo provides unparalleled opportunities for career advancement
    • You'll have creative freedom to design menus and promotional outreach
    • You'll report to an experienced and knowledgeable manager Responsibilities and key expectations for this position include:
      • Lead the frontline staff in providing an exceptional customer service experience to the customers we serve
      • Complete daily kitchen inspections
      • Ensure consistency in food quality and presentation to all customers served
      • Implement new programs and systems to support our food service operations
      • Maintain HACCP and safety standards for the operation
      • Create staff schedules
      • Maintain Sodexo's cash handling standards, accounting, and reporting processes
      • Prepare operating reports and compile unit data for our client
      • Partner with frontline staff to enhance engagement and develop their skill sets
      • Ability to build and maintain strong client and customer relationships Position Summary Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.Key Duties- Establishes a safe work environment - Utilizes Sodexo tools and programs to develop client, customer, and staff relationships, to ensure account retention - Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes - Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met - Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan - Ensures adherence to all HR standards for Sodexo, client, and regulatory agencies Basic Education Requirement - Associate's Degree Basic Management Experience - 2 years Basic Functional Experience - 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc. Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer. Qualifications & Requirements Basic Education Requirement - Associate's Degree Basic Management Experience - 2 years Basic Functional Experience - 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc. Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Keywords: Sodexo, Washington DC , Food Operations Manager 1, Executive , Bethesda, DC

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