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Assistant Front Office Manager

Company: Washington Court Hotel
Location: Washington
Posted on: April 18, 2019

Job Description:

The Washington Court Hotel is a boutique property on Capitol Hill offering 20,000 square feet of flexible meeting space and 267 elegantly-appointed guest rooms and suites. We are looking for an exceptional individual to join our dynamic team of professionals in the position of Assistant Front Office Manager. Responsibilities include insuring that the Front Office department staff meets and exceeds client/guest expectations and is in line with quality standards of product and service; assists in overseeing staff of Front Desk, PBX and Bell Staff; assists with training, payroll, performance evaluations, problem resolution, discipline; communicates both verbally and in writing to provide clear direction to staff; works closely with the Housekeeping and Maintenance departments; is knowledgeable about safety procedures, performs any other job related duties as assigned. Union experience preferred. Must possess a positive attitude; ability to handle multiple tasks; must be detail oriented; have well developed interpersonal skills, excellent written and verbal communication skills and basic math skills. To qualify for this position one must have 2+ years of Hotel Front Desk Operations experience to include Front Desk, Reservations and PBX, prior cash handling experience, Computer experience, High School graduate or G.E.D equivalent, 7th/8th grade math skills, ability to communicate effectively with the public and other employees, read, write and speak English fluently. Must be willing to work flexible hours holidays, weekends, and evenings. Excellent benefits are offered including health and dental insurance, disability insurance, pension and 401(K) retirement plan, paid leave (vacation, sick, holidays), etc. A criminal background check and a drug test will be conducted for all new hires. The Washington Court Hotel is a drug-free workplace and drug testing is required as a condition of employment. EOE, M/F/D/V EEO/AA Employer Disclosure: The Washington Court Hotel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.SDL2017

Keywords: Washington Court Hotel, Washington DC , Assistant Front Office Manager, Executive , Washington, DC

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