Small Business Program Management Director

Company: CNA
Location: Washington
Posted on: May 7, 2025

Job Description:

Small Business Program Management Director page is loadedSmall Business Program Management DirectorApply locations Remote, USA time type Full time posted on Posted 3 Days Ago job requisition id R-5395You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.This position will manage the program development and relationship for specific programs within CNA Small Business Programs unit. Maintaining day to day oversight of program profitability, growth strategy and planning with the program administrator.JOB DESCRIPTION:Essential Duties & ResponsibilitiesPerforms a combination of duties in accordance with departmental guidelines:

• Manages and effectively communicates CNA's goals for the program to the program administrator through email, phone and face to face meetings throughout the year on a regular basis.
• Analyzes data to drive healthy program growth.
• Works closely with internal actuary, claims, finance, underwriting, legal and other teams to put forth the best strategy for the program. Must have the ability to articulate strategy and be an analytical thinker.
• Develop, prioritize, and execute new and renewal business strategies and goals to achieve profit and growth objectives. Monitor the ongoing effectiveness and impact of these strategies making adjustments as needed.
• Review certain accounts and give final approval of the pricing, rate or limit changes.
• Oversee and serve as the main point of contact for internal and external underwriting audits and ensuring compliance with guidelines.
• Recommend, develop and approve new products, forms and coverage enhancements.
• Develop underwriting guidelines, policies, and procedures.
• Establish interdepartmental and member/insured/agency relationships.
• Improve work processes, procedures and production.May perform additional duties as assigned.Reporting RelationshipAVP, Small Business Alternative DistributionSkills, Knowledge & Abilities
• Knowledge of the insurance industry as a whole, specifically the P&C Programs sector.
• Technical and product specific expertise, underwriting skill and knowledge of insurance and underwriting principles, practices and procedures.
• Strong interpersonal and communication skills.
• Ability to effectively interact with both internal and external business partners.
• Coaching and mentoring skills.
• Knowledge of Microsoft Office Suite and other business-related software.Education & ExperienceBachelor's Degree or equivalent work experience.Typically a minimum of 10 years' experience with proven track record of results in underwriting, sales, and distribution management.#LI-KC2#LI-RemoteIn certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $97,000 to $189,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com.About UsAt CNA, we are focused on success, individually and collectively. We pride ourselves on promoting a culture that challenges and engages people. We strive to connect people, departments and business areas, to function as a team, and to serve our customers and communities with professionalism and respect.Our dedication to employee engagement, continuous learning and the open exchange of ideas is the cornerstone of our business. These ideals, combined with our focus on the customer, enable us to explore new market opportunities and build on our success.Our values, culture and financial strength are what differentiates us from other employers and make CNA the place you want to work.Diversity, Equity & InclusionCNA is committed to fostering a diverse and inclusive culture grounded in equity that supports our organization, clients, and communities by prioritizing talent and programs that represent our current environment and empower all employees and partners to be active allies and advocates for equality. Globally, our Employee Resource Groups - Advocacy for Visible & Invisible Disabilities (AVID), Asian Professionals for Excellence (APEX), Empowering Black Professionals (EBP), Generational Perspectives (GP), Organization of Hispanics and Latine Americanos ( -OHLA!), Pride, Women Impacting Leadership (WIL) and Veterans - make CNA, and our communities, even stronger.Corporate Social ResponsibilityAt CNA, we have a long standing commitment to the diverse communities in which we live and work. We actively make a difference for the greater good through partnerships, sustainability, initiatives, and working together for a better tomorrow. Corporate Social Responsibility is not one person, or one department, it's the entire enterprise coming together to make the world a better place.
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Keywords: CNA, Washington DC , Small Business Program Management Director, Executive , Washington, DC