Director, Digital Platforms (Salesforce Practice Lead)
Company: ICF Olson
Location: Washington
Posted on: April 19, 2024
Job Description:
Director, Digital Platforms (Salesforce Practice Lead) page is
loaded Director, Digital Platforms (Salesforce Practice Lead) Apply
locations Washington, DC time type Full time posted on Posted 3
Days Ago job requisition id R2401056 ICF is seeking a dynamic,
experienced, and growth minded leader to join our Digital
Modernization and Experience DMX -Group -located -in Reston, VA. In
this pivotal -Director-level -role, you will be the primary point
of contact for -ICF's -Salesforce Practice leading -growth, human
capital -strategies, and -relationships with Salesforce to -lead a
world-class leadership and support function for more than -300
-direct -practitioners. - As a vital member of the Digital
Platforms -Team within the DMX -Group, you will be at the heart of
a vibrant and innovative ecosystem. Our team is a powerhouse of
-Growth and -Technology -leaders, driving strategic solutions
across -all ICF PaaS, SaaS, IaaS through -common -in -all of -ICF's
lines of business supporting both Federal and Commercial clients.
We are bolstered by a cadre of strategic Enterprise Architects,
Solution Architects, and Data Experts, -dedicated to fueling ICF's
growth -and our client's success. Each practice area within our
team is not just a functional unit but a thriving community of
practice. This community is supported by a dedicated pre-sales team
engaged in a variety of growth-oriented activities, including
-go-to-market strategy, marketing, pre-sales activities including
-prototyping, -developing prototypes, creating -accelerators,
-delivering compelling -executive-level -presentations, and
bid/proposal support.As a Practice Lead, you will have the unique
responsibility of -coordinating -and supporting our -on-contract
-practitioners engaged in contract work, ensuring that their
contributions align with our -high standards -of excellence and
client satisfaction -and -organic and in-organic growth. -Beyond
leading the growth and sustainability of your own practice, -the
Practice -Leader -plays -a pivotal role in bridging various
technologies. This role is integral, especially considering the
significant partnerships our practice areas have -established -with
leading tech giants like Salesforce, MuleSoft, Tableau, AWS and
more. In this position, you will not only lead your domain but also
contribute to a collaborative environment that -leverages -the
strengths of diverse technologies for innovative solutions and
client success. -This role will be based in the Washington DC area.
It is a hybrid position with a minimum of 2 days per week in the
Reston, VA office. - - The Work: Support Salesforce modernization
efforts aligned to division and corporate growth. Be responsible
for, but not limited, to leading technical scoping sessions,
defining multi-faceted Salesforce solutions to complex problems,
iteratively interfacing with both current and prospective customers
to scope innovative solutions, and owning ICF's technical solution
on high value/high visibility bids with Federal clients. Highly
visible role requiring regular interaction with both ICF executives
and key clients. Responsibilities:
- Creates a vision, strategy, and produces roadmaps to lead
Salesforce adoption and modernization efforts by applying a proven
track record of assessments, target technology and IT landscape
specifications, technical asset configuration and multi-phased
migration deliveries
- Defines, articulates, and leads visioning for customers'
modernization journey while driving adherence to organizational
compliance, best practices, and industry standards
- Serves as the primary technical point of contact for bid and
proposal efforts related to Salesforce and related technologies and
is responsible for leading the overarching technical approach of
our pre-sales and bid efforts
- Collaborates with customers to define effective governance
(platform and organizational) that enables success at advises
Salesforce teams on methods and techniques to improve
execution
- Coordinates and collaborates on developing requirements and
mission outcomes with executive leadership, business stakeholders,
various technical teams, contractors, etc.
- Serves as the technical strategy champion for capture efforts,
resolving program issues, answering questions, and prescribing
adoption of proposed solutions for leadership, staff, and
contractors
- Works closely and coordinates with other architects and
additional members of technical and program leadership teams
- Engages diverse organizations, industry partners and clients
during business acquisition phases and for all capture
activities
- Produces technical solutions with detailed narrative for
proposal development and supports key personnel requirements during
procurement phases such as orals, technical challenges, etc.
- Participates in, and leads formal technology evaluations,
proofs of concept, and other R&D activity, providing client
demonstrations and various solutioning and educational
presentations to assert vetting, making recommendations, and
facilitating client buy-in
- Work with Client's enterprise architecture team to define
technical development guidelines and security guidelines for
Salesforce based applications.
- Develop change and release management for the Salesforce
applications using DevOps and CI/CD processes and tools including
AZURE DevOps, Bitbucket/GIThub and EclipseIDE solutions
- Provide guidance on master data management associated with
Salesforce, including data capture, warehousing, storing, cleansing
and security
- Recommend Salesforce.com integration strategies with different
business systems including working use of leading integration
tools.
- Provide strong leadership and mentoring of junior resources.
Basic Qualifications:
- 3+ years of Technical Architect with Salesforce.com (SFDC)
systems implementation experience
- 5+ years of experience serving as an architect on programs
leveraging the Salesforce platform
- 10+ years of technology leadership experience with
participation in major modernization and integration projects while
designing and architecting large scale applications
- US Citizenship or Green Card required per Federal contract
requirements
- Must be able to obtain a Public Trust clearance per Federal
contract requirements (if needed)
- Candidate must reside in the US, be authorized to work in the
US, and work must be performed in the US Highly Preferred:
- Certified Application Architect OR Certified System Architect
highly preferred
- Experience on Federal Salesforce projects preferred
- Experience in Salesforce with end-to-end implementation in the
following areas:
- Understanding of key SFDC architectural concepts and how they
influence design
- Experience with various capabilities offered by the
platform
- Data Migration, SSO and web services experience involving
Salesforce platform
- Integrating Salesforce.com with 3rd party solutions
- Experience with Mulesoft and APIs for systems integration with
Salesforce
- Competency to function as a key external face of ICF's
Salesforce practice
- Strong practical knowledge of Lightning components,
VisualForce, Salesforce configurations, Apex classes, APEX Web
services, API, Reports and Dashboard and AppExchange
deployment
- Ability to define the system landscape, to identify gaps
between current and desired end-states, and deliver a robust
solution
- Demonstrated experience leading technical solutioning and
capture efforts
- Demonstrated experience interfacing with customers pre-sales to
identify needs then translate those needs into a coherent, winning
proposal#LI-CCI#IndeedWorking at ICFICF is a global advisory and
technology services provider, but we're not your typical
consultants. We combine unmatched expertise with cutting-edge
technology to help clients solve their most complex challenges,
navigate change, and shape the future. We can only solve the
world's toughest challenges by building an inclusive workplace that
allows everyone to thrive. We are an equal opportunity employer,
committed to hiring regardless of any protected characteristic,
such as race, ethnicity, national origin, color, sex, gender
identity/expression, sexual orientation, religion, age, disability
status, or military/veteran status. Together, our employees are
empowered to share their expertise and collaborate with others to
achieve personal and professional goals. For more information,
please read our EEO & AA policy . Reasonable Accommodations are
available, including, but not limited to, for disabled veterans,
individuals with disabilities, and individuals with sincerely held
religious beliefs, in all phases of the application and employment
process. To request an accommodation please email
icfcareercenter@icf.com and we will be happy to assist. All
information you provide will be kept confidential and will be used
only to the extent required to provide needed reasonable
accommodations. Read more about workplace discrimination -rights ,
-the - Pay Transparency Statement , or our benefit offerings which
are included in the Transparency in (Benefits) Coverage Act. Pay
Range - There are multiple factors that are considered in
determining final pay for a position, including, but not limited
to, relevant work experience, skills, certifications and
competencies that align to the specified role, geographic location,
education and certifications as well as contract provisions
regarding labor categories that are specific to the position. The
pay range for this position is :$155,201.00 - $263,841.00Reston, VA
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Keywords: ICF Olson, Washington DC , Director, Digital Platforms (Salesforce Practice Lead), Executive , Washington, DC
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