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Collection Manager

Company: Edgewood Management
Location: Washington
Posted on: September 19, 2023

Job Description:

Collection ManagerEdgewood Management Corporation provides -superior real estate management and -Edgewood Management Corporation is a 50 year old, premiere affordable property management company, responsible for 27,000 units in fourteen states and the District of Columbia. Edgewood's portfolio represents a variety of multifamily products that include high-rise, mid-rise, garden and townhouse style rental units.Edgewood Management Corporation provides superior management services for a variety of residential properties and has an exceptional track record to resolve problems and reposition troubled assets in all areas: operations, administrative, financial and physical. - Edgewood Management Corporation is recognized as the 9th largest manager of Affordable Housing by the National Affordable Housing Management Association and the 50th largest manager by the National Multi-Housing Council.Our reputation for providing high quality services with integrity has earned us the trust of our clients and our employees. Edgewood Management Corporation offers a supportive environment where employees are encouraged to develop their skills and talents to their fullest potential. Edgewood is always looking for positive, motivated, and hardworking individuals to join our -Edgewood Team.The Collections Manager is a result driven position responsible for overseeing the entire collection process. - The goal of this position is to improve collections, while reducing delinquency, vacancy and bad debt. - EMC along CPDC will determine weekly/monthly collection goals.Essential Job Duties and Responsibilities:

  • Collections Manager agrees to share all statistical data during appropriate period relating but not limited to the following line items with the operating budget (Gross Rent Potential, Vacancy, Write-Offs, Legal Expenses relating to L&T, Damage Charges, Late Fees, Concessions/Discounts, Gross Operating Income).
  • Collections Manager agrees to provide a collection calendar, collection letters and weekly/monthly collection statistics.
  • Collection Manager will follow the Aggressive Collection Policy as outlined below:
    • Scheduled billing should be posted on the 1st of each month. -
    • First "rent due" reminder letter should be sent by the 25th of each month to each household. -
    • First late rent reminder letter should be sent by the 2nd of each month. -
    • Weekly reminder letters must be sent to all delinquent households
    • Filing on all households with a balance of $500 or more by the 6th of each month. -
    • Collection phone calls and emails will be sent to all households with outstanding balance on the 10th; if payment is made within 24 hours, late fees will be waived. -
    • Reminder letter demanding a partial payment will be sent to all delinquent households as of the 20th of the month. -
    • Mandatory meeting will be required for all households that are two consecutive months delinquent.
    • Other responsibilities as assigned/needed.Skills/Specialized Knowledge:
      • Highly proficient in computer software programs such as, word processors, excel spreadsheet programs and database systems
      • Strong mathematical skills
      • Knowledge of state, local and federal collection laws
      • Knowledge of high-volume collections, credit authorization and billing procedures and practices
      • Proficient in property management software (Onesite) -
      • Demonstrate a high attention to detail and excellent organizational skills are also important.
      • Should be a team player that's self-motivated with excellent communicating skills both verbally and in writing.Physical Demands:
        • Must demonstrate the ability to stand for periods of time, walk, bend, and stoop to access resident files.
          • Daily review of delinquent and prepay reports
          • Prepare and send management notices to every delinquent resident as dictated by collection plan
          • Contact each delinquent resident at least once weekly by phone
          • Knock on doors of delinquent residents as necessary to collect outstanding funds
          • Provide delinquent resident with approved payment plans and monitor to ensure compliance
          • Prepare all paperwork necessary to file for judgments and writs in DC. Education and Experience:
            • Degree preferred or equivalent experience
            • A minimum of two (2) years collections experience in property management.
            • Bilingual (Preferred)Required licenses or Certifications:Other Requirements:
              • Must be reachable at all times during workday via email or phone for collections updates
              • Demonstrate skill in providing leadership in a supervisory capacity and team-based environment. -
              • Demonstrate ability to meet with delinquent residents' daily/weekly to identify and establish payment plans.Edgewood prides itself on offering a competitive salary and extensive, market-competitive health and welfare BENEFITS including:
                • Medical, Dental & Vision
                • Prescription Drug Program
                • Paid Vacation & Holiday
                • Paid Personal/ Sick Leave
                • Company Paid Life Insurance
                • Company Paid AD& D Insurance
                • Company Paid Short- Term
                • Company Paid Long-term Disability
                • Supplemental Life Insurance
                • Dependent Supplemental Life Insurance
                • Educational Assistance
                • Financial Planning
                • Retirement Savings Plan with company matching
                • Company outings and eventsEdgewood Management Corporation is committed to a diverse workforce and is an Equal Opportunity Employer.

Keywords: Edgewood Management, Washington DC , Collection Manager, Executive , Washington, DC

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