(USA) Optical Manager - Sam's
Company: Sam's Club
Location: Gaithersburg
Posted on: May 28, 2023
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Job Description:
Position Summary... What you'll do... Drives sales in the Vision
Center by ensuring effective merchandise presentation, including
accurate and competitive pricing, proper signing and in-stock and
inventory levels; budgeting and forecasting sales; and assessing
economic trends and community needs.
Models, enforces, and provides direction and guidance to Associates
on proper Customer/Member service approaches and techniques to
ensure Customer/Member needs, complaints, and issues are
successfully resolved within Company guidelines and standards.
Oversees the implementation of and participates in community
outreach programs, and encourages Associates to serve as good
members of the community.
Ensures compliance with Company and legal policies, procedures, and
regulations for the Vision Center by analyzing and interpreting
reports; implementing and monitoring asset protection and safety
controls; overseeing safety, operational, and quality assurance
reviews; developing and implementing action plans to improve
performance; providing direction and guidance on executing Company
programs and strategic initiatives; and directing the Vision Center
Associates in ensuring confidentiality of information,
documentation, and assigned records.
Provides supervision and development opportunities for Associates
in the Vision Center by hiring, training, mentoring, assigning
duties, providing recognition, and ensuring diversity
awareness.
Ensures the provision of quality eyewear by consulting with and
educating Members/Customers, selecting products based on
Member/Customer needs, obtaining measurements, verifying
prescriptions, maintaining confidential information, performing
minor frame repair, and maintaining Optical equipment.
Upholds the Company's Open Door Policy by meeting with Associates
and listening to concerns, researching issues, reviewing Company
policies and procedures, and suggesting resolution for Associates.
Coordinates, completes, and oversees job-related activities and
assignments by developing and maintaining relationships with key
stakeholders; supporting plans and initiatives to meet customer and
business needs; identifying and communicating goals and objectives;
building accountability for and measuring progress in achieving
results; identifying and addressing improvement opportunities; and
demonstrating adaptability and promoting continuous learning.
Provides supervision and development opportunities for associates
by hiring and training; mentoring; assigning duties; providing
recognition; and ensuring diversity awareness. Ensures compliance
with company policies and procedures and supports company mission,
values, and standards of ethics and integrity by implementing
related action plans; utilizing and supporting the Open Door
Policy; and providing direction and guidance on applying these in
executing business processes and practices.
Live our Values
Culture Champion
--- Models the Walmart values to foster our culture; holds oneself
and others accountable; and supports Walmart's commitment to
communities, social justice, corporate social responsibility, and
sustainability; maintains and promotes the highest standards of
integrity, ethics and compliance.
Servant Leadership
--- Acts as an altruistic servant leader and is consistently
humble, self-aware, honest, and transparent.
Embrace Change
Curiosity & Courage
--- Demonstrates curiosity and a growth mindset; fosters an
environment that supports learning, innovation, and intelligent
risk-taking; and exhibits resilience in the face of setbacks.
Digital Transformation & Change
--- Seeks and implements continuous improvements and encourages the
team to leverage new digital tools and ways of working.
Deliver for the Customer
Customer Focus
--- Delivers expected business results while putting the customer
first and consistently applying an omni-merchant mindset and the
EDLP and EDLC business models to all plans.
Strategic Thinking
--- Adopts a holistic perspective that considers data, analytics,
customer insights, and different parts of the business when making
plans and shaping the team's strategy.
Focus on our Associates
Diversity, Equity & Inclusion
--- Identifies, attracts, and retains diverse and inclusive team
members; builds a high-performing team; embraces diversity in all
its forms; and actively supports diversity goal programs.
Collaboration & Influence
--- Builds strong and trusting relationships with team members and
business partners; works collaboratively and cross-functionally to
achieve objectives; and communicates with energy and positivity to
motivate, influence, and inspire commitment and action.
Talent Management
--- Creates a discipline and focus around developing talent,
promotes an environment allowing everyone to bring their best
selves to work, empowers associates and partners to act in the best
interest of the customer and company, and regularly recognizes
others' contributions and accomplishments. Minimum
Qualifications... Outlined below are the required minimum
qualifications for this position. If none are listed, there are no
minimum qualifications. Minimum Qualifications: Completion of 2 or
more years' of college OR 1 year's retail experience and 1 year's
supervisory experience OR 2 years' general work experience
including 1 year's optical experience. Preferred Qualifications...
Outlined below are the optional preferred qualifications for this
position. If none are listed, there are no preferred
qualifications. Supervising Associates Primary Location... 610 N
FREDERICK AVE, GAITHERSBURG, MD 20877-2527, United States of
America
Keywords: Sam's Club, Washington DC , (USA) Optical Manager - Sam's, Executive , Gaithersburg, DC
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