Technical Consultant (ServiceNow/Asset Management )

Company: Idexcel
Location: Washington
Posted on: May 29, 2023

Job Description:

Job Title: Senior ManagerLocation: Washington/Hybrid/RemoteDuration: 12+ MonthsResponsibilities:Bachelor's Degree in Computer Science, Information Systems, Business Management, Systems Engineering or other related field or 4+ years of relevant work experience required to satisfy education/experience requirements.Strong written and verbal communication skills, and the capability to present confidently to project teams.Strong interpersonal and team-building skills, work well with others in an integrated team environment, and must be self-motivated. Solid analytical and problem-solving skills.Broad knowledge of multiple computer environments, platforms, and technologies.Experience defining and documenting business process maps (swim lane format preferred), business/functional requirements, use cases, user stories, technical specifications, test plans, test cases, test scripts, and test results.Broad knowledge of a variety of collaboration, requirements, testing, and support methodologies.Solid knowledge of Agile methodologies (SCRUM/SAFE) and techniques.Ability to create and document Amtrak's Project Life Cycle Management (PLM) artifacts and key process steps.Strong asset management background.Ability to translate technical issues to non-technical audiences.Ability to do general troubleshooting for existing information systems or desktop applications to identify errors or deficiencies.Solid skills in Microsoft Office 365 including Outlook, PowerPoint, Word, Excel, Project, and Visio.Skills with BA tool sets including Jira, Confluence, Tableau and Service Now.Further Technical Knowledge:Research and recommend comprehensive tools and strategies that allow data to be transformed for decision-making. Build out, enhancement and scaling of current platform (ServiceNow) for asset management and reporting capabilities.Evolving data and analytics capabilities by generating and tracking through an effective roadmap for delivery.Transforming data to deliver business insights rapidly across the enterprise to enable competitive advantages Driving capabilities from descriptive and diagnostic to predictive and prescriptive analytics enabling organization success.Leading the department in the development of new insights, advanced modeling techniques, and data science capabilities.Leveraging MS Visio to develop As-Is and Future-State artifacts for supporting detail design artifacts.Engaging with stakeholders to develop business processes, gap analysis, and business requirements for an enterprise solution.Writing samples will be requested.About IDEXCEL, INCIdexcel is an IT services organization, with a mission to bring great people and great organizations together. Our diverse client base represents a wide range of industries, including technology, telecom, insurance, healthcare, manufacturing, banking & financial services, food & commodities trading and federal organizations. Our teams of experienced recruiters directly work with client companies seeking exceptional people to help with their business initiatives. Idexcel, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law.PDN-99213734-0b1e-45af-8581-04d2e9e92979

Keywords: Idexcel, Washington DC , Technical Consultant (ServiceNow/Asset Management ), Executive , Washington, DC